Description
Q1.  In what year was it built?
1997
Q2.  What is the total number of rooms at Heritage Queenstown?
197
Q3.  What is the total number of floors?
4

Facilities
Q1.  Is parking available for hotel guests?
Yes, rate charge for in-house guests is NZD 30.00 per night.
Q2.  Is the hotel provided with lifts/elevators?
Yes.
Q3.  Does the property have Internet Access?
Yes, charges applicable.
Q4.  Does Heritage Queenstown operate a 24 hr front desk?
Yes.
Q5.  Is the location a popular tourist area?
Yes. We are located short distance from the town centre, and is only a 10 minutes walk along the lakefront to the town centre.
Q6.  Is your hotel children-friendly?
Yes.
Q7.  Are baby cots provided?
Yes, at no charge.
Q8.  Are babysitting services provided?
Yes, at approximately NZ$20 per hour.
Q9.  Does the management allow guests to bring pets?
No.

Rooms
Q1.  Are the ensuite bathrooms provided with showers or bathtubs or boths?
Both.
Q2.  Does Heritage Queenstown have inter-connecting rooms available on request?
Yes.
Q3.  Can I request for a handicapped/disabled room at the establishment?
Yes.
Q4.  Are air-conditioners available in the guest rooms?
No.
Q5.  Can I request for a smoking room?
Yes.
Q6.  Is it possible to request for a non-smoking room?
Yes.

Dinings
Q1.  What charges are applicable for breakfast?
From NZ$23 for Full cooked buffet breakfast.
Q2.  What is the cost for lunch?
A la carte menu, rates vary.
Q3.  How much does it cost for dinner?
A la carte menu, rates vary.

Transfers
Q1.  How far is it to the city centre from Heritage Queenstown? (In Kilometers/Miles)
1.5 km.
Q2.  What is the distance, in kilometers or miles, to the airport?
About 15 minutes' drive.
Q3.  Is airport transfer provided?
Yes, we have complimentary transfer to town centre.
Q4.  How much is the average taxi far from the airport to the hotel?
Approximately NZ$25.
Q5.  Can you give the detailed directions from the Airport to your hotel?
From the Airport, exit on Frankton Road onto Stanley Street, then turn left onto Shotover Street which will bring you to the Lake Esplanade. At a roundabout with foliage in the middle, take the 2nd exit and we are located 200 meters on the left hand side.
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