Ratings
Average Rating out of 5
Facilities
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Ambience
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Neutral
151 to 160 Heritage Hotel Cameron Highlands Reviews
3
5
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Please refer to comments above The bedside light is not working. The basin is malfunction as well. But I particularly like the spacious room and the bed. Another problem is no ESPN sport channel in room. The services by restaurant staff during breakfast is horrible. Table is not being cleaned properly.
The hotel is good in many aspects, however, for the single reason about the unpleasant shower water temperature, I won't be able to recommend this hotel to others. hot water shower was really a warm water shower. In that cold weather, that is really something to remember.
1
the staff showed no inclination meal service and cleaning and setting new tables The hotel gave a completely run down impression. Dirtmarks on the carpets, window frames warped ( allowing draughts)
Hot water not constantly hot or warm. Pls fill the mini bar with mineral water.
Looks like a 3 star hotel to me. Merlin Inn which looks much better charge only RM125 per room per night. The maintenance of the room isn't good with some broken furniture. Additional to that, the centralize hot water provided in the bath room is cold !
but overall, with some improvements on mantainance and service, i believe this hotel is all GOOD. This Hotel has all the infrastucture it needs with a enchanted secret garden. Hope that the management will buck up in their service and cleanliness and mantain this lovely lovely place. I requested for a extra roll of toilet roll and it never came, the air vent is cloged up with dust, shower curtains has spots of mildew, it's time for your linens to be changed, no bath mat...
Staircase leading to the watch tower is horrendous with bird droppings everywhere and bad odour. Clunky and heavy stainless steel room key chain. 2 out of 5 light bulbs blown, loose bed side lamp fitting, damaged wash basin faucet, dirty (drinking) water heater and limited satelite TV channels.
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