Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
141 to 150 Heritage Hotel Cameron Highlands Reviews
4
5
the hotel view is very beautiful and very peaceful.i will like to come again in the future.
2
3
It looked quiet and forbidding on the first look. In fact, too quiet and poorly lit on the corridors, making it seems spooky. Except for a faulty right bed lamp, room 217 feels great with a nice garden right below it. The sound of water flowing is really soothing.
there are some defect on the toilet but already inform the hotel
Leakage found at bathroom tab.
Not a comfortable pillows provided to have a nice sleep.
1
I actually requested extra bed in each of the room that i haved booked under Holiday City on Dec and put a special remarks on it. And I also called up and talked to one receptionist (who i didn't write it down the name) to confirm my special request. But i ended up have to argue at the counter, and the person-in-charge told me that Holiday City didn't informed that to them even after I showed them my confirmation email by Holiday City through my Palm. I finally got the extra bed and thought it could be settle in a better way instead of guests making noise. Addition to that, both of the room did not have towel.. and we waited till late nite around 11pm. on the following morning, the water supply was stopped and me and family have to use mineral water to brush our teeth.. this is rather ridiculous and I hope the management can really look into it, as personally lose some confidence looking at the situation like this. I checked in at 3pm ++ and was being informed that I had to wait for 1 hour to allow the housekeeping to clean up the room. But ended up i waited for more than 1 hour and i was given an excuse of short of manpower to clean up. It should not be happened for festive season.
We paid less at several hotels which were of a much higher standard and CLEAN The room was extremely dirty- dead bloody mosquito on the wall, spider's web in bathroom, hairs on bedlinen, hole and stains on sheets, dirty carpets. Nylon mix bedlinen (all other hotels visited had cotton)
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