Intro
Curious to see what guests who have stayed in Heritage Hotel Cameron Highlands think about it? Read what guests who booked through HolidayCity have said about Heritage Hotel Cameron Highlands. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
Heritage Hotel, Tanah Rata
4
5
Previous stay at this hotel was in 2002. Improved in most aspects. Close to the town centre and handy for the bus serving KL and Penang. Very large airy room with balcony and flyscreen. Breakfast fine but could do with opening at 6.30 rather than 7am, especially when one has an early bus to catch or excursion. Local tours pick up from from the hotel. Hotel corridors could do with some enhancements. Overall, very good value for money.
Bad First Impression
3
2
1) Staff *The uniforms of the receptionist is VERY dirty. Dirty in the sense of didn't wash for years not a fresh/new stain. *Wrongly update the room number into the access cards. (Located to room 324 but given access cards for room 234) 2) Hotel/Room *Presentable,Spacious and Clean *Quite and Relaxing environment 3) Food/Beverages *Not so tasty but okay
Remote Control.
I could not find the remote control for the TV and hopefully there would be some slippers for travelers.
Happy always..
near town..busy but better than city...
1
it was just a place to stay, nothing memorable.hotel environment very concrete,sad but the room we got overlooked a construction dump,general area looked run down. thankfully, you have cameron highlands. i always look forward to going there many thanks eugene wong
Pleasant times in the Cameron Highlands
My wife and I have recently returned to UK from a backpacking tour of Malaysia. The hotel was a bit of a trail for us from the bus station but we did not use the courtesy bus out of choice. However, the position on the small hill provided excellent views of the surrounding countryside. The hotel was an excellent base for walks in the beautiful Highlands. The substantial and tasty breakfast provided enough sustenance for us on these walks. As elsewhere in Malaysia the staff were very helpful and the hotel was maintained to the highest standards.
Gym room looks like a miserable, stuffy, ill-maintained & neglected place. Gym equipment (bicycles & step machines) are dusty & out of order. The gym receptionist doesn't seem to know if the equipment will be repaired. Same for the hotel garden. It could have looked really gorgeous with proper care and upkeep. And where's the water in the Water Fountain??? Amenities and garden need improvement. Other than that, the hotel is good value. Room is large and well-ventilated. Balcony provides lovely view of the hills and surrounding greenery. Room is fairly well-kept and comfortable.
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