Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
31 to 39 Copthorne Auckland Reviews
4
5
The only slight complaint I had about the room was the volume of noise from outside the front of the hotel, ie: there were no double glazed windows
3
Decor needs updating - very tired.
1
The reason for booking this hotel was it's central location as we had limited time to see the city. We did not anticipate the excessive and continuous noise from the patrons of the nightclubs opposite. Despite it being illegal to sound car horns during the night, the taxis failed to observe this law and were still doing so when we left the hotel at 6.30 the next morning. This led to a totally disrupted night's sleep. I believe you should warn potential customers that noise may be a problem, especially on a Saturday night.
Some of the public areas looked a little scuffed. But the accommodation was perfectly adequate for our needs and the staff were pleasant and obliging.
Bathroom looked a little tired - due for a re-fit I think
For an Auckland hotel, the rate was reasonable, I guess, but we stayed in other hotels (outside of Auckland)with slightly better rooms for less View was good, we stayed at different rooms because our trip to Auckland was interrupted by other trips--once were we in a room where the toilet was not functioning properly, but the hotel quickly changed us
2
See above. The location of the hotel is excellent, the management could make this a great location with a little effort in paying attention to the little things that make the difference between a medium hotel and a preferred hotel. The whole hotel is in need of refurbishment, it is "tired" and needs freshening up. We arrived in our room and the smell was unbearable, the room was not aired and we had to buy deorderiser to dispell the odour. We requested an early wake up call to go to airport- didnt happen. We received no valet service and transported our luggage to our room on both occasions. Very poor effort for a 4 star hotel
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