Introduction


Curious to see what guests who have stayed in Mercure Grosvenor Hotel Adelaide think about it? Read what guests who booked through HolidayCity have said about Mercure Grosvenor Hotel Adelaide. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
 
Overall Ratings by 60 Reviewers is:  3.6 
 
Recommended: 42 Not Recommended: 8 Neutral: 10
 

Hotel Ratings (out of 5)


3.4  Facilities 4.6  Location
3.4  Ambience 4  Service
3.5  Value for Money    

Room Ratings (out of 5)


3.8  Bed 2.7  Room Size
4.2  Cleanliness 3.1  Amenities
 

1 to 30 Mercure Grosvenor Hotel Adelaide Reviews


 

Recommendation:  by bradley weeding
 
Suitable for: Singles

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 2
 
Room

  Bed 3
  Cleanliness 3
  Room Size 2
  Amenities 3
   

Recommendation:  by Jeremy Cole
 
Suitable for: Leisure

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 5
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 5
  Room Size 1
  Amenities 3
   

Our Stay

Recommendation:  by Mark Bowring
 
Suitable for: Leisure

We enjoy the Adelaide Mercure. It is well situated and comfortable with pleasant staff and good amenities. Of course the old cheaper rooms although clean and ok are very very small. If you want a pleasant hotel walking distance to the city, restaurants and the casino I recommend it. Cheers Mark Bowring Mildura Victoria Australia

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 1
  Amenities 2
   

Recommendation:  by clifford hewson
 
Suitable for: Leisure

For the room we had it was deal for a nights stay for an early flight the next mornig being a reasonable taxi fair to the near by airport.
Room a bit too far away from main part of hotel, but once again expected I guess for the money paid.
Close to the main part of Adelaide able to walk everywhere.

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 5
  Value for Money 5
 
Room

  Bed 3
  Cleanliness 4
  Room Size 1
  Amenities 2
   

Recommendation:  by Trevor Moore
 
Suitable for: Business, Singles, Couples

Hotel location excellent.

Passage carpet in need of cleaning on floors 2 and 4.

Photo of an economy room would have been helpfull as advertising did not fairly represent accomadation. Would have selected another level had I been more aware of the standard of an economy room.

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 3
  Room Size 2
  Amenities 3
   

Thank you for a nice stay

Recommendation:  by Gerald Johnson
 
Suitable for: Business, Singles, Couples

We enjoyed our visit to Adelaide very much. The hotel was in an excellent location.

The room and bath were smaller than we expected and the bed seemed smaller than a queen size. However, for the most part, it was comfortable.

We were not well informed about the cost of the breakfast. We got the continental breakfast but were charged the cost of the full breakfast. The continental breakfast was excellent.

Thank you for your hospitality.

Marilyn Johnson



 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 4
  Room Size 2
  Amenities 3
   

General review

Recommendation:  by michael berry
 
Suitable for: Business, Leisure, Couples

We were quite happy with our stay. Although the room was small and the access a bit difficult with cases [we are both heading for 80] we had no complaints.
The staff were friendly and efficient.
The tariff was very good considering the hotel is in the central area and good for public transport.
Would not hesitate to recommend it to friends and would certainly stay again if we are in Adelaide.

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 2
  Amenities 4
   

Recommendation:  by Katherine Andersen
 
Suitable for: Business, Leisure, Romance, Families, Singles, Couples

The location was handy for the meetings that I had to attend. It was close and convenient to go into the shops.
It is very quiet despite being located on North Tce.
The parking was convenient but it was a bit of a squeeze getting in and out.
The swipe cards take a bit of mastering but are useful.
The staff are very helpful, bright and cheerful.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 2
  Amenities 3
   

Mercure Grosvenor Hotel Adelaide

Recommendation:  by Laurence Pope
 
Suitable for: Business, Leisure

This hotel is in an excellent location close to the centre of this lovely city. We did not eat here because there are numerous restaurants and cafes in the vicinity, so we cannot comment on the food. The service was good and this hotel is excellent value for money. We would love to come back and stay here some time in the not too distant future.

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 3
   

Convenience and Proximity

Recommendation:  by Steve Johnson
 
Suitable for: Business, Leisure, Romance, Families, Singles, Couples

This trip packed more "stuff" in 3 full days than any other that I can recall. This is at least partly due to the convenient location of the Mercure.
We took advantage of The Overland train ($4million dollar refurbishment) and enjoyed Adelaide and the Barossa Valley.
n.b.#1 The rooms are advertised with a microwave but we didn't find one.
n.b.#2: Some cable tv channels - especially sports and news - were appreciated. (MLB playoffs)
---
Major activities: 1 Day Train:MEL>ADL , 3 Days in Adelaide, 1 Day Train:ADL>MEL
V/Line - from Gippsland to Melbourne Southern Cross
The OVERLAND: MELBOURNE to ADELAIDE
(Note: You do NOT need to check in 1 hour before lv'g)
AVIS; 136 North Terrace; 9am; Res#xxxxxxxx
Barossa Valley, 73km (Nuriootpa) - Wolf Blass
Peter Lehman
(Tanunda) - Jacob's Creek - lunch
Penfolds Estate
Seppelt
Langmeil Winery
Barossa Wine and Visitor Center
Return AVIS by 6:00pm
GLENELG (Tram) (A city name that is a PALINDROME - like the Yreka Bakery in California)
Adelaide Central Market
Adelaide Botanic Garden
Art Gallery of South Australia
South Australia (or Adelaide) Museum
Free Bus Loop (99C) Sightseeing Loops around Adelaide
---
Highly recommended!

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 2
  Amenities 4
   

Recommendation:  by Hayden Wood
 

Great location for tourist activity, poor delivery by the staff of anything close to helpfulness. After objecting to being stuck on the renovation floor with the over-bleached bathroom, we were moved to a slightly better room - still nothing like the rooms they advertise.

 
Hotel

  Facilities 1
  Ambience 1
  Service 2
  Location 5
  Value for Money 3
 
Room

  Bed 2
  Cleanliness 4
  Room Size 2
  Amenities 1
   

Recommendation:  by Pornsawan Brawn
 

I had a room with window and the city street view this time. However I had the steps to contend with. It was not easy with heavy luggage to lug about. However I got help from the personnel there. Thank you. I wouldn't have been able to carry those heavy items myself - up and down the stairs.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 5
  Room Size 2
  Amenities 2
   

Recommendation:  by Ngaire Shaw
 

The hotel entrance was under repair which made it a bit of an obstacle course. The lift was not readily obvious so getting suitcases upstairs to lobby was not easy.

 
Hotel

  Facilities 3
  Ambience 2
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 2
  Amenities 2
   

Recommendation:  by Sharee Morris
 

Joel on front counter on arrival was very helpful with our requests. Room was extremely small, bathroom tiny, mosiquios in bathroom. Requested twin share and was then sent to bunk beds, unsure of original room request so that's OK that we were originally issued queen bed, but to then go to bunk come on! The on New Years day the testing of the Fire ALarm, was this a joke, they are to be played of 1st April not 1st January. Location was good, but certainly would not stay or recommend Grovsner Adelaide.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 2
 
Room

  Bed 3
  Cleanliness 4
  Room Size 1
  Amenities 2
   

Recommendation:  by Vanja Stok
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Nyuk Tsong Lee
 

Room service is good and efficient.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 3
  Room Size 3
  Amenities 2
   

Recommendation:  by Peter Dawson
 

ROOM FIRST ALLOCATED WAS VERY NOISY, BY AIR CONDITIONING.STAFF WERE VERY GOOD AND TRANSFERRED US. TO ANOTHER ROOM ROOM WAS A LOT SMALLER THAN EXPECTED WOULD NOT BOOK A 3 STAR ROOM AGAIN.

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Leanne Wilson
 

The hotel is a tad tired, breakfast is expensive and boring. Staff were very friendly. I asked for and got an upgrade to a suite. This i paid the extra for. The room was small, smelly (cigarette smoke) and nest door to the laundry....Once upgraded i was quite happy with the room.

 
Hotel

  Facilities 3
  Ambience 3
  Service 5
  Location 5
  Value for Money 2
 
Room

  Bed 3
  Cleanliness 2
  Room Size 1
  Amenities 1
   

Recommendation:  by Pik-si Chan
 

very small room. poor quality furnishing. Poor TV, bathroom. Standard below expectation and room rate.

 
Hotel

  Facilities 3
  Ambience 3
  Service 2
  Location 4
  Value for Money 1
 
Room

  Bed 2
  Cleanliness 2
  Room Size 1
  Amenities 2
   

Recommendation:  by David Thompson
 

Helpful staff, whole thing was a value package. compact, but all there,very quiet air conditioning and quiet room for City centre

 
Hotel

  Facilities 3
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 2
  Amenities 4
   

Recommendation:  by Anonymous
 

we were disapointed with our room as it did not look anything like the photos on the internet, we felt like we had been given a inferior room.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 2
 
Room

  Bed 3
  Cleanliness 5
  Room Size 1
  Amenities 3
   

Recommendation:  by david chiverton
 

No problems with the staff and service. Outstanding location. One of the best hotel stays we have experienced. Room had outstandind views, loved the inner city feel and night life. Room was a perfect size with all requirements catered for.

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Recommendation:  by Richard Partis
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 5
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 3
  Room Size 3
  Amenities 2
   

Recommendation:  by BAHAWI ABU BAKAR
 

 
Hotel

  Facilities 4
  Ambience 3
  Service 4
  Location 5
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 4
  Room Size 1
  Amenities 4
   

Recommendation:  by Beryl Watson
 

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Donna Rosser
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 4
  Room Size 2
  Amenities 5
   

Recommendation:  by John Douglas Feltham
 

Size of en-suite area very small and not what was really expected from this quality of hotel

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 1
   

Recommendation:  by Maxwell Chadwick
 

I was surprised to be charged for overnight parking which could hardly be classified as 'valet' service

 
Hotel

  Facilities 3
  Ambience 2
  Service 3
  Location 3
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by edward cheung
 

I can't believe this is a 4 star room

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 5
  Value for Money 1
 
Room

  Bed 1
  Cleanliness 3
  Room Size 1
  Amenities 1
   

Recommendation:  by matthew banks
 

Only had one wineglass in a deluxe room?

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 5
   

 
 

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