Description
Q1.  When was Grand Mercure Roxy Hotel first opened?
2001.
Q2.  Renovation to the hotel were last carried out in ...
2003.
Q3.  What is the total number of rooms available?
558.
Q4.  How many guest floors are there?
13.

Facilities
Q1.  Is parking available for hotel guests?
Yes.
Q2.  Is the hotel provided with lifts/elevators to the guest floors?
Yes.
Q3.  Is Internet Access available for guests at Grand Mercure Roxy Hotel?
Yes, chargeable at nominal rate.
Q4.  Is a 24 hr reception available?
Yes.
Q5.  Are there any nearby tourist attractions?
Yes. Strategically situated in the East Coast area, amidst historical Katong and only 10 minutes from Changi International Airport. East Coast Park, with its attractive beach and tranquil jogging tracks are also nearby. The Singapore Expo, Suntec City Shopping complex and the bustling Orchard Road are all within easy access from the hotel.
Q6.  Is your hotel children-friendly?
Yes.
Q7.  Are baby cots available, on request?
Yes, complimentary (upon request & subject to availablity).
Q8.  Are babysitting services provided upon request?
Yes, at approximately S$10 per hour per child with minimum 3 hours.
Q9.  What is the hotel policy on pets?
No.

Rooms
Q1.  Are showers or bathtubs provided in the ensuite bathrooms at Grand Mercure Roxy Hotel?
Both.
Q2.  Can I request for inter-connecting rooms?
Yes.
Q3.  Are handicapped/disabled rooms provided?
Yes.
Q4.  Are air-conditioners provided in the rooms?
Yes.
Q5.  Would it possible for me to request for a smoking room?
Yes.
Q6.  Are non-smoking rooms available?
Yes.

Dinings
Q1.  How much is breakfast at Grand Mercure Roxy Hotel?
From S$18+++ per person.
Q2.  What breakfast foods are served?
Buffet breakfast.
Q3.  How much does it cost for lunch?
From S$18+++ per person.
Q4.  How much does it cost for dinner?
From S$22+++ per person.

Transfers
Q1.  Is the city centre within easy reach for the guests?
Approximately 6 kilometre.
Q2.  What is the distance from Grand Mercure Roxy Hotel to the airport? (In Kilometers/Miles)
Approximately 9 kilometre.
Q3.  How distant is the train station? (In Kilometers/Miles)
Approximately 10 kilometre.
Q4.  Does it offer airport transfer services to its guest?
Yes, the hotel provides 2-way complimentary airport shuttle daily from 7.30am to 2.00am for (Terminal 1- Opposite Belt 21 & Terminal 2 - Opposite Belt 37 - Terminal 3- Beside Information Counter). You may proceed to the Airport Shuttle Service Counter (WTS) (Terminal 1, 2 & 3) at the arrival hall for assistance. The staff on duty will contact the hotel representative to lead you to the shuttle pick up point. For the return shuttle from Hotel to Airport (Terminal 1 & 2 & 3 ), kindly reserve your seat and be at the Concierge counter 10 minutes before the shuttle leaves.

Kindly refer attached schedules for more information.

Q5.  How much is a taxi from the airport to the hotel?
Approximately S$10 - S$15.
Q6.  Can you give the detailed directions from the Airport to your hotel?
Take the ECP (East Coast Parkway) highway and exit at Marina Parade. Turn left from the first exit and the hotel is located on the right side.
Q7.  Can you give the detailed directions from the train station to your hotel?
Take PIE (Pan Island Expressway) highway and exit at East Coast Road. Go straight at Tanjong Katong Road, turn to Amber Road and the hotel is located on your left side (at Marine Parade Road).
Q8.  What is the closest subway station? (If applicable)
Eunos MRT Station or Paya Lebar MRT Station.
If the information you required is not shown above, please send us an enquiry by clicking here. We will respond to your question within 24 hours (Monday to Friday) and 48 hours (Saturday and Sunday). 
There is a internet counter with 3 PC for guests to use just beside the check-in counter.
- posted Sunday, May 20, 2012