Description
Q1.  What year did Grand Mercure Roxy Hotel open for business?
2001.
Q2.  Renovations to the hotel were last done in ...
2003.
Q3.  How many guest rooms are there at the hotel?
558.
Q4.  How many guest floors are there?
13.

Facilities
Q1.  Is parking facilities provided?
Yes.
Q2.  Is the hotel provided with lifts/elevators to the guest floors?
Yes.
Q3.  Does the property have Internet Access?
Yes, chargeable at nominal rate.
Q4.  Is a 24 hr reception available?
Yes.
Q5.  Does Grand Mercure Roxy Hotel operate a 24 hr front desk?
Yes. Strategically situated in the East Coast area, amidst historical Katong and only 10 minutes from Changi International Airport. East Coast Park, with its attractive beach and tranquil jogging tracks are also nearby. The Singapore Expo, Suntec City Shopping complex and the bustling Orchard Road are all within easy access from the hotel.
Q6.  Is your hotel children-friendly?
Yes.
Q7.  Are baby cots available, on request?
Yes, complimentary (upon request & subject to availablity).
Q8.  Are babysitting services available?
Yes, at approximately S$10 per hour per child with minimum 3 hours.
Q9.  Are pets welcome at the establishment?
No.

Rooms
Q1.  Are the bathrooms equipped with showers, or bathtubs, or both at the property?
Both.
Q2.  Does Grand Mercure Roxy Hotel have inter-connecting rooms available?
Yes.
Q3.  Can I request for a handicapped/disabled room?
Yes.
Q4.  Is air-conditioning provided?
Yes.
Q5.  Are smoking rooms available upon request?
Yes.
Q6.  Is it possible to request for a non-smoking room?
Yes.

Dinings
Q1.  What is the cost for breakfast?
From S$18+++ per person.
Q2.  What is served for breakfast at Grand Mercure Roxy Hotel?
Buffet breakfast.
Q3.  How much does it cost for lunch?
From S$18+++ per person.
Q4.  What charges are applicable for dinner?
From S$22+++ per person.

Transfers
Q1.  What is the distance, in kilometers or miles, to the city centre?
Approximately 6 kilometre.
Q2.  How distant is the airport from Grand Mercure Roxy Hotel? (In Kilometers/Miles)
Approximately 9 kilometre.
Q3.  How distant is the train station? (In Kilometers/Miles)
Approximately 10 kilometre.
Q4.  Can guests seek assistance to arrange for airport transfers through the hotel?
Yes, the hotel provides 2-way complimentary airport shuttle daily from 7.30am to 2.00am for (Terminal 1- Opposite Belt 21 & Terminal 2 - Opposite Belt 37 - Terminal 3- Beside Information Counter). You may proceed to the Airport Shuttle Service Counter (WTS) (Terminal 1, 2 & 3) at the arrival hall for assistance. The staff on duty will contact the hotel representative to lead you to the shuttle pick up point. For the return shuttle from Hotel to Airport (Terminal 1 & 2 & 3 ), kindly reserve your seat and be at the Concierge counter 10 minutes before the shuttle leaves.

Kindly refer attached schedules for more information.

Q5.  How much is taxi fare from the airport to the hotel?
Approximately S$10 - S$15.
Q6.  Can you give the detailed directions from the Airport to your hotel?
Take the ECP (East Coast Parkway) highway and exit at Marina Parade. Turn left from the first exit and the hotel is located on the right side.
Q7.  Can you give the detailed directions from the train station to your hotel?
Take PIE (Pan Island Expressway) highway and exit at East Coast Road. Go straight at Tanjong Katong Road, turn to Amber Road and the hotel is located on your left side (at Marine Parade Road).
Q8.  What is the closest subway station? (If applicable)
Eunos MRT Station or Paya Lebar MRT Station.
If the information you required is not shown above, please send us an enquiry by clicking here. We will respond to your question within 24 hours (Monday to Friday) and 48 hours (Saturday and Sunday). 
There is a internet counter with 3 PC for guests to use just beside the check-in counter.
- posted Saturday, February 04, 2012