Introduction


Curious to see what guests who have stayed in Grand Continental Kuantan think about it? Read what guests who booked through HolidayCity have said about Grand Continental Kuantan. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
 
Overall Ratings by 31 Reviewers is:  3.6 
 
Recommended: 19 Not Recommended: 0 Neutral: 12
 

Hotel Ratings (out of 5)


3  Facilities 4.4  Location
3.2  Ambience 3.6  Service
3.9  Value for Money    

Room Ratings (out of 5)


3.7  Bed 3.5  Room Size
3.8  Cleanliness 3.2  Amenities
 

1 to 30 Grand Continental Kuantan Reviews


 

Recommendation:  by Wu lang Thong
 
Suitable for: Business

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

To be better

Recommendation:  by May Lee
 
Suitable for: Business, Families

I would like to suggest the hotel entrance do not put the dining table. I thought just walk into a restaurant. It make the hotel first image look cheap. The breakfast served without meat, should include at least 1 type of meat for example hotdog.

 
Hotel

  Facilities 3
  Ambience 3
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 5
  Amenities 2
   

Recommendation:  by Misron Mohamed Arib
 
Suitable for: Leisure, Families

 
Hotel

  Facilities 2
  Ambience 3
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by William Yeo Eng Kiang
 
Suitable for: Business

 
Hotel

  Facilities 4
  Ambience 4
  Service 3
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 4
  Room Size 5
  Amenities 2
   

Hotel Grand Continental Kuantan

Recommendation:  by Muhammad Sani Ting Abdullah
 
Suitable for: Families

THIS IS AN AVERAGE HOTEL. IF YOU WANT TO STAY SOME WHERE WITH SHOPPING COMPLEX AND MAKAN STORES, THIS IS THE PLACE.

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 5
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 2
  Room Size 2
  Amenities 3
   

Recommendation:  by Boo Chin Cheong
 
Suitable for: Singles

 
Hotel

  Facilities 2
  Ambience 3
  Service 3
  Location 4
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 3
  Room Size 2
  Amenities 2
   

Need for improvement

Recommendation:  by SUBRAMANIAN KANNAN
 
Suitable for: Business

Food:Must provide one or two vegetarian dishes that go well with rice.

Even in Breakfast,there were no vegetarian items available.

Maintenance services very poor.For example,the wash sink in my bath room was clogged and till the time of my exit,it was not repaired.

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 3
  Room Size 5
  Amenities 4
   

Recommendation:  by Ahmad Azuddin Mohd Zaid
 
Suitable for: Families

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 4
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Eugene Lim
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Anwar Hassan
 

Car park is far from the lobby. Checked in at 4pm. Towel was not ready until after 6pm.

 
Hotel

  Facilities 1
  Ambience 3
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 2
   

Recommendation:  by Misron Mohamed Arib
 

Hotel location very good and easy to find.

 
Hotel

  Facilities 4
  Ambience 3
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Ruijin Fu
 

Bed sheet looks not so clean

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 3
 
Room

  Bed 2
  Cleanliness 3
  Room Size 4
  Amenities 4
   

Recommendation:  by kin sam chee
 

Need refurbish,in particular the bathroom.

 
Hotel

  Facilities 4
  Ambience 4
  Service 3
  Location 5
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 3
  Room Size 4
  Amenities 3
   

Recommendation:  by michael lockhart
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Hong Choon Tan
 

Requested for 6 rooms with double bed during booking but provided only 3 rooms with double and the rest with twin beds. Also some rooms have smell of cigarette smoke.

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 3
  Room Size 4
  Amenities 3
   

Recommendation:  by Christabel Kavitha Sivalingam
 

 
Hotel

  Facilities 2
  Ambience 3
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 2
  Amenities 3
   

Recommendation:  by Kai Hock Heng
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Recommendation:  by KENNEDY AARON AGUOL
 

The newspaper was not delivered on the second day of stay despite request for the complimentary copy to be resend to the room where I stayed. There were bed mite or bed bugs that caused itch at night. A/C panel system not responding to temperature selection

 
Hotel

  Facilities 2
  Ambience 2
  Service 3
  Location 4
  Value for Money 3
 
Room

  Bed 2
  Cleanliness 3
  Room Size 3
  Amenities 1
   

Recommendation:  by siew moi hong
 

The receptionist service is poor, everytime when i approach the receptionist, there was only 1 person incharge. While others just ignore me although they pass by the receptionist counter. Besides, they should familiar with the interesting destinations around the city, so that they can introduced to tourists. the blanket is clean but look old.

 
Hotel

  Facilities 3
  Ambience 4
  Service 2
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 3
   

Recommendation:  by Mohd Alip Perman
 

Lobby appearance too shabby and outdated, very dim thus giving a dark and constrained atmosphere Air con too dry, no fridge for storing cold items

 
Hotel

  Facilities 3
  Ambience 2
  Service 3
  Location 3
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 4
  Room Size 2
  Amenities 3
   

Recommendation:  by Gerald Rudd
 

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 3
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 3
  Room Size 3
  Amenities 2
   

Recommendation:  by Dirk Limann
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Chin Tuck Lee
 

Low Variety for buffet breakfeast begin serve.It would be better to add a few more variety to the buffet

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Cheng Eng Ng
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Florence Oong
 

COULD NOT GET ADDITIONAL BED FOR THE ROOM. NO ADDITIONAL ROOMS AVAILABLE TOO.

 
Hotel

  Facilities 2
  Ambience 2
  Service 2
  Location 4
  Value for Money 4
 
Room

  Bed 2
  Cleanliness 2
  Room Size 1
  Amenities 1
   

Recommendation:  by Atzni Rohezad Omar
 

Additional service and food at restaurant during peak/superpeak season. To provide more queen size bed for deluxe rm.

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 4
  Value for Money 4
 
Room

  Bed 2
  Cleanliness 4
  Room Size 3
  Amenities 3
   

Recommendation:  by Hock Saw
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Moses Koh
 

Very near to a lot of shopping and eating areas. There's an excellent restaurant (Swan Restaurant) on the 1st level. Serves good value for money Chinese style Seafood. Generally nice and clean.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Tan, Koong Hong
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Wang Shu Yi
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 3
  Room Size 3
  Amenities 3
   

 
 

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