Introduction


Curious to see what guests who have stayed in Hotel Grand Chancellor Auckland think about it? Read what guests who booked through HolidayCity have said about Hotel Grand Chancellor Auckland. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
 
Overall Ratings by 18 Reviewers is:  4 
 
Recommended: 15 Not Recommended: 0 Neutral: 3
 

Hotel Ratings (out of 5)


3.6  Facilities 4.4  Location
3.4  Ambience 4  Service
3.9  Value for Money    

Room Ratings (out of 5)


4.3  Bed 3.7  Room Size
4.4  Cleanliness 3.9  Amenities
 

1 to 18 Hotel Grand Chancellor Auckland Reviews


 

Good Overnighter

Recommendation:  by Dale Andrews
 
Suitable for: Business, Singles, Couples

Just stayed overnight to catch a cruise ship the next day. The hotel met our expectations for our purposes. The location was convenient for seeing the sights in Auckland and it's proximity to the dock where the ship awaited us was excellent. No taxi needed. We had a good stay. The breakfast buffet was a bit expensive, but we were on a vacation -- why complain? The staff was friendly and helpful. We enjoyed our stay.

 
Hotel

  Facilities 3
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Good for business

Recommendation:  by John Godfrey
 
Suitable for: Business

The hotel is about five minutes from Queen Street. There is good broadband in the rooms. Reception is helpful and friendly. Studio accommodation with cooking facilities keeps costs down. I will stay here again.

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by Valdas Lakneris
 
Suitable for: Leisure

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Tom Pettitt
 
Suitable for: Business

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 5
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 3
   

Recommendation:  by Chiko Maimbo
 

Friendly and helpful staff. I liked the gym Well service room. Gud sound proofing. Can do better on room entertainment i.e. TV channels.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Ian Baillie
 

 
Hotel

  Facilities 4
  Ambience 3
  Service 4
  Location 3
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Stephen Lloyd
 

A strong odour of garlic, to which my wife is allergic,permeated the reception area at 17.00-18.00,very off putting,and the reason we did not eat in the hotel.

 
Hotel

  Facilities 4
  Ambience 1
  Service 3
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Stephen Harrison
 

no remote control

 
Hotel

  Facilities 4
  Ambience 4
  Service 3
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 2
  Amenities 2
   

Recommendation:  by Liza Cox
 

Odd configuration, long and narrow gave no sense of space.

 
Hotel

  Facilities 4
  Ambience 3
  Service 3
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 5
   

Recommendation:  by Janet Goulton
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Angela Manning
 

Very noisy street which kept us awake most nights excellent

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 3
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Philip Johnson
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 3
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Anthony Baughan
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 2
  Amenities 4
   

Recommendation:  by Deborah Griffin
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by Kerry Griffin
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Sanwal Sarraf
 

The hotel did not turn out to be what I thought from view and location.

 
Hotel

  Facilities 3
  Ambience 3
  Service 2
  Location 2
  Value for Money 2
 
Room

  Bed 3
  Cleanliness 3
  Room Size 3
  Amenities 1
   

Recommendation:  by Murray Wadham
 

Service at reception was average at best. We were quoted $124 for both nights when booking; paid $140 the 1st night and $124 the 2nd (perhaps they forgot gst!). Seem to be staff who need some customer service training (looked like part timers or temporary workers). Need to be told whether you have been allocated one of the larger or smaller rooms.

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Dave George
 

Over looking man road so a little noisy, but not a real problem

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 4
   

 
 

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