Description
Q1.  Palace of The Golden Horses was first opened in ...
1997.
Q2.  How many rooms are there?
480.
Q3.  How many guest floors are available?
9.

Facilities
Q1.  Can I park privately at the property?
Yes, MYR 6 nett per car per entry.
Q2.  Is the hotel provided with lifts/elevators to the guest floors?
Yes.
Q3.  Does Palace of The Golden Horses provide Internet Access for its guests?
Yes.
Q4.  Is a 24 hr front desk available?
Yes.
Q5.  Is there a tourist area within easy reach of the hotel?
Within a distance of 1 kilometre or 5 minutes drive, The Mines Resort City is presently home to the "Seven Wonders of Malaysia". A magnificent area, destined to be Asia's most amazing destination which surrounded by 150-acre man-made lake that sprawls over 1000 acres. "A city" that has played host too many Head of States and international events.
Q6.  Can I request baby cots?
Yes, complimentary upon request.
Q7.  Are babysitting services provided upon request?
Yes, RM30 nett per hour (24-hours advance notice required).
Q8.  Are pets welcome at the establishment?
No.

Rooms
Q1.  Does Palace of The Golden Horses have inter-connecting rooms available on request?
Yes.
Q2.  Are handicapped/disabled rooms available upon request?
Yes, Deluxe Room only.
Q3.  Is air-conditioning provided?
Yes.
Q4.  Can I request for a smoking room?
Yes.
Q5.  Are non-smoking rooms available upon request?
Yes.

Transfers
Q1.  Is Palace of The Golden Horses near to the city centre?
The hotel is approximately 25 kilometres away from the city centre.
Q2.  Is the establishment far from the airport?
The hotel is approximately 50 kilometres away from the Kuala Lumpur International Airport (KLIA).
Q3.  Is the establishment far from the train station?
The hotel is approximately 3 kilometres away from the Serdang KTM Station.
Q4.  Would it be possible to get assistance to arrange for airport transfer?
Yes.
Q5.  How much is taxi fare from the airport to the hotel?
Approximately MYR80.00 nett per taxi per way.
Q6.  Can you give the detailed directions from the Airport to your hotel?
From the North South Plus Highway coming from South to Kuala Lumpur (Exit at the last Plus Toll Sungai Besi on the highway itself). After the exit from Sungai Besi toll, maintain on the left lane till you are able to see a bridge about 500 metres (Brown signage is written as Palace of The Golden Horses). Immediately after the bridge, there is an exit on your left, go up to the bridge until you can see small roundabout. Turn 3 o'clock position (going down the hill 100 metres) and take immediate left exit. The hotel will be position exactly on your right.
If the information you required is not shown above, please send us an enquiry by clicking here. We will respond to your question within 24 hours (Monday to Friday) and 48 hours (Saturday and Sunday). 
IT WAS A QUIET ATMOSPHRE FILLED WITH LIKEABLE PEOPLE ESPECIALLY THE FRONT DESK PERSONS...CANNOT RECALL WELL BUT HIS NAME SOUNDS LIKE DENNIS WONG. SPACIOUS ROOM WITH A LAKE VIEW SOUNDS MORE LIKE A HOLIDAY RESORT TYPE OF ATMOSPHERE......WE ENJOYED THE ...
- posted Saturday, February 04, 2012