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| Q1.The Gardens Hotel & Residences Kuala Lumpur was first opened in ... |
| 2008 |
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| Q2.When was the hotel last renovated? |
| 2009 |
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| Q3.How many rooms do the property has? |
| 627 units (448 hotel guestroom and 151 fully-services residences) |
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| Q4.How many guest floors are available? |
| 37 floors (Hotel: 18, Residences: 19 floor) |
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| Q1.Can I park my car at The Gardens Hotel & Residences Kuala Lumpur? |
| Car park is sharing with the Mall, chargeable at RM5.00 nett per car per entry. |
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| Q2.Are there lifts/elevators to the guest floors? |
| Yes, we do have lift in the hotel with total of 6 units. |
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| Q3.Can guests access the Internet? |
| Yes, all our promotion rates is inclusive of internet access in a room. Limited 1 user access per room, additional user is chargeable either at RM30.00 nett per 2 hours or RM60.00 nett per day. |
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| Q4.Is the reception manned 24 hrs a day? |
| Yes, our hotel reception is open from 00:00 – 24:00 hours. |
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| Q5.Is the location a popular tourist area? |
| Yes, our hotel is strategically located in Mid Valley City, one of the most compelling leisure, hospitality retail and office destination in South East Asia.
We are connected with The Gardens Mall and link to Mid Valley Mega Mall within walking distance. The nearest place of interest as follows:-
· Bangsar dining and entertainment enclave – within 5 minutes drive
· Istana Negara - King's Palace – within 10 minutes drive
· National Museum – within 10 minutes drive
· Petaling Street (Chinatown) – within 10 minutes drive
· Bird Park & Botanic Gardens – within 10 minutes drive
· National Monument – within 10 minutes drive
· KL Tower – within 25 minutes drive
· Kuala Lumpur City Center (KLCC) – within 30 minutes drive |
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| Q6.Is your hotel children-friendly? |
| Yes, we are. |
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| Q7.Are baby cots available? |
| Yes, we do provide baby cot on complimentary based on first come first serve basis. |
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| Q8.Are babysitting services available on request? |
| Yes, we have babysitting services in our hotel. The charges as follows:-
· 7am-11pm (normal charges) = RM15.00 nett per hour
· 11pm-7am (midnight charges) = RM50.00 nett per hour |
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| Q9.Are pets allowed? |
| STRICTLY NO PETS ALLOWED. |
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| Q1.What are the differences between the room types?(If there are more than one room type) |
| Guestrooms at the hotel offers excellent expanse of space from 38-40 sq meters inclusive of 3 executive floors.
Deluxe - Comes with 38sq meters, in-room facilities, broadband internet access, bathrooms amenities and breathtaking view of either KLCC or
Federal Highway.
Exec. Deluxe - Located on 25-27th Floor, it comes with additional executive floor privileges’ for guest, 38sq meters, in-room facilities, broadband internet
access, bathrooms amenities, pillow menu selection and breathtaking view of either KLCC or Federal Highway.
Exec. Premier - Located on 25-27th Floor, it comes with additional executive floor privileges’ for guest, 40sq meters, in-room facilities, broadband internet
access, bathrooms amenities, pillow menu selection and breathtaking view of either KLCC or Federal Highway. |
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| Q2.Are showers or bathtubs available in the rooms at The Gardens Hotel & Residences Kuala Lumpur? |
| Yes, we do have a separated long bath and rain shower. |
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| Q3.Are inter-connecting rooms available, on request? |
| Yes, we do have inter-connecting room for Deluxe category only. Total of 36 units, limited 2 units per floor. |
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| Q4.Are handicapped/disabled rooms provided? |
| Yes, we do have 1 room available for handicapped/disabled person. |
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| Q5.Are air-conditioners available in the guest rooms? |
| Yes, all rooms are equip with individually controlled air-conditioning units. |
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| Q6.Would it possible for me to request for a smoking room? |
| None as we are strongly emphasis on a non-smoking environment. |
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| Q7.Are guests offered the option of a non-smoking room? |
| All our guestrooms are non-smoking units. |
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| Q1.How much would the charges be for breakfast? |
| Buffet Breakfast is chargeable at RM52.00 nett per adult; RM 26.00 nett per child (6-12 years old) at the SPREAD (All day dining restaurant) |
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| Q2.What is available for breakfast? |
| International buffet breakfast |
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| Q3.How much does it cost for lunch? |
| Buffet Lunch is chargeable at RM85.00 nett per adult; RM 42.50 nett per child (6-12 years old) at the SPREAD (All day dining restaurant) |
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| Q4.How much does dinner cost at The Gardens Hotel & Residences Kuala Lumpur? |
| Buffet Lunch is chargeable at RM95.00 nett per adult; RM 47.50 nett per child (6-12 years old) at the SPREAD (All day dining restaurant) |
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| Q1.How distant is the city centre? (In Kilometers/Miles) |
| Within 20 kilometers from city center. |
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| Q2.Is the airport within easy reach? |
| Within 65 kilometers from Kuala Lumpur International Airport (KLIA). |
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| Q3.Is the establishment far from the train station? |
| Within 0.5 kilometers from KTM Mid Valley Commuter Station. |
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| Q4.Is airport transfer available at The Gardens Hotel & Residences Kuala Lumpur? |
| Yes we do provide hotel transfer to Kuala Lumpur International Airport (KLIA). Charges as follows :-
· Citra Executive – RM150.00 nett per car per way. Maximum 4 persons per car.
· Citra Limo – RM180.00 nett per car per way. Maximum 4 persons per car.
· Mercedes “E” Class – RM280.00 nett per car per way. Maximum 4 persons per car.
· Starvic MPV – RM280.00 nett per car per way. Maximum 6 persons per car. |
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| Q5.What is the average taxi fare for a trip from the airport to the establishment? |
| Normal taxi fare from Airport to our hotel is approximately RM80.00 nett per taxi per way. |
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| Q6.Can you give the detailed directions from the
Airport to your hotel? |
| Using KL-Seremban Highway, head towards Kuala Lumpur and exit at Taman Desa; which is approximately 6 kilometers from Sg Besi toll. |
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| Q7.Can you give the detailed directions from the
train station to your hotel? |
| Using KTM commuter, which is just one-stop from KL Sentral to Mid Valley station. |
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| Q8.What is the closest subway station? (If
applicable) |
| Trust the above is clear and in order. Should you require any further assistance or more information, please feel free to contact me directly. |
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