Introduction


Curious to see what guests who have stayed in Fenix Inn think about it? Read what guests who booked through HolidayCity have said about Fenix Inn. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
 
Overall Ratings by 65 Reviewers is:  3.7 
 
Recommended: 58 Not Recommended: 2 Neutral: 5
 

Hotel Ratings (out of 5)


2.9  Facilities 4.6  Location
3.4  Ambience 4  Service
4.1  Value for Money    

Room Ratings (out of 5)


4  Bed 3  Room Size
4.3  Cleanliness 3.4  Amenities
 

1 to 30 Fenix Inn Reviews


 

Recommendation:  by Chee Meng Cheong
 
Suitable for: Leisure, Romance

The room lighting is not bright enough for writing and reading documents/newspapers especially for older folk.

 
Hotel

  Facilities 2
  Ambience 3
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 3
  Room Size 2
  Amenities 3
   

acceptable stay, good location

Recommendation:  by John Ferchak
 
Suitable for: Leisure, Singles

I booked the Fenix Inn because it had gotten good reviews online. The room was fine, comfortable, clean, but quite small. I thought it was a little overpriced. WiFi worked well. There was a drinking fountain in the hall with hot and cold water, which was a convenience. The location is good and convenient to tourist sites and Chinatown, and to large shopping centers. This was my first visit to Malacca; if I come again I will try another hotel for comparison.

 
Hotel

  Facilities 2
  Ambience 3
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 5
  Room Size 2
  Amenities 4
   

Recommendation:  by HUI SAN LIM
 
Suitable for: Leisure

Decent hotel. Excellent location to Pahlawan Mall. Free Wi-fi, clean room, free valet parking. At this price, can't complain at all. However, I was allocated the room which was just above the coffee shop. There is poor sound insulation, and the coffee shop close at 2am, hence I could only fall asleep peacefully then. Excellent car jockey service, you will feel 101% safe that your car is parked in a guarded/gated area. Hotel security needs to be improved as I have found the door (leading to the main street facing the Ba Ku Teh shop) not closed properly on a few occassions, this will allow anyone to come into the hotel. Will definitely consider this hotel if I am given the hotel in the main building instead.

 
Hotel

  Facilities 3
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 3
   

Change the Bed

Recommendation:  by Tan Geok Kim
 
Suitable for: Leisure

We have stay in this hotel already few time. We like the location, very easy go to shopping. But we discover that the room charges is increase to higher. The mattress & cover very dirty and got box divan got sound. I thing they already can change the new one. Thanks!

 
Hotel

  Facilities 2
  Ambience 3
  Service 3
  Location 5
  Value for Money 4
 
Room

  Bed 1
  Cleanliness 4
  Room Size 3
  Amenities 2
   

Recommendation:  by khalijah hj bakar
 
Suitable for: Business

the room is too small

 
Hotel

  Facilities 2
  Ambience 2
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 2
  Amenities 2
   

Good stay experience .

Recommendation:  by Boon Ann Ong
 
Suitable for: Leisure, Families, Couples

The hotel is situated in a very convenient location, located close to good food and shopping, like near to Makota Parade n other malls. The beds and pillows were really comfortable! Also, free WiFi is available. The car jockeys are courteous n efficient., making parking convenient.

 
Hotel

  Facilities 3
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 3
   

Recommendation:  by Laila El Aimani
 
Suitable for: Business, Leisure, Families, Singles, Couples

 
Hotel

  Facilities 3
  Ambience 3
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Lau Yin Peng Angela
 
Suitable for: Leisure

Having only 1 Room Key was rather inconvenient as the key is needed for the main door at the New Wing.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 3
   

Recommendation:  by SENG FOO TEO
 
Suitable for: Leisure, Couples

 
Hotel

  Facilities 3
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 4
  Room Size 2
  Amenities 4
   

Recommendation:  by kong and her daughter
 
Suitable for: Couples

HI OFFER IN CHARGE I ACTUALLY WANTED TO SPEND 2 NITE IN YOUR HOTEL TOO BAD IS FULLY BOOK. OVERALL I FOUND THAT THE STAFF IS KIND AND HELPFUL, THE 2 RESTURANT THAT U STAFF RECOMMEND IS QUITE NICE. AND THE LOCATION OF THE HOTEL IS VERY GOOD, WORKING DISTANCE TO THE SHOPPING CENTRE IN THE FUTURE , I WILL STAY U HOTEL AGAIN AND RECOMMEND MY FRIEND AGAIN. BEST REGARDS ANGIE NG

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 2
 
Room

  Bed 3
  Cleanliness 3
  Room Size 2
  Amenities 3
   

Recption Staff and Car Attendants

Recommendation:  by Christina Chua Soi Moey
 
Suitable for: Leisure, Families, Singles, Couples

Staff at the reception and handling the cars are very helpful, courteous and obliging. They have made our stay especially for my daughter, first time to this hotel. When she requested that the Internet could not be connected, the supporting staff did not hesistate to help in a short while. Many thanks for making our trip a memorable one.

 
Hotel

  Facilities 3
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Thoo Lay Pheng
 
Suitable for: Families

 
Hotel

  Facilities 3
  Ambience 3
  Service 5
  Location 5
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Neo Lay Yian
 
Suitable for: Leisure, Families, Singles, Couples

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 5
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 3
  Room Size 1
  Amenities 1
   

Recommendation:  by James Lee
 
Suitable for: Leisure, Families, Singles

 
Hotel

  Facilities 3
  Ambience 3
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 3
  Cleanliness 4
  Room Size 2
  Amenities 3
   

Recommendation:  by Christina Chua Soi Moey
 
Suitable for: Leisure, Families, Singles

The service at the Reception was very excellent. Would like to apologies for my friend's outburst and the ladies manning the counter were very calm and agitated. My sincere apologies to the staff at the counter. The hotel is in an excellent location, easy acessbile to shopping mall, eateries and many amenities. This hotel is value for money and I would strongly recommend to friends. Many thanks for my pleasant stay there and this is my third or fourth stay at this hotel and I have in fact booked for my friends to stay here. All the best and keep it up Regards Christina

 
Hotel

  Facilities 3
  Ambience 3
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Stephanie Low
 
Suitable for: Leisure

 
Hotel

  Facilities 2
  Ambience 2
  Service 3
  Location 4
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 3
  Room Size 3
  Amenities 3
   

Recommendation:  by Hui Hui Tan
 
Suitable for: Business, Leisure, Families, Couples

Hotel really great, bed sheet, bed everything smell so nice and so clean.

Only thing is that the hotel do not have any lift hence if you have a big luggage or if you have a kids pram and lots of things to carry up. you will have a good time walking up and down the stairs. Not suitable for old folks or handicapped.

The overhead bridge is still under construction hence it is a challenge to be running across the busy road to reach the shopping mall which is just opposite the hotel.

Will definitely go back to stay there again.

 
Hotel

  Facilities 3
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by YOW SHIN CHONG
 
Suitable for: Leisure

 
Hotel

  Facilities 5
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Soo Chean Wei
 
Suitable for: Leisure, Singles, Couples

 
Hotel

  Facilities 3
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 2
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Azreen Ong Abdullah
 
Suitable for: Leisure, Families, Singles, Couples

Good location which is nearby Melaka Megamall and Mahkota Parade. I really enjoyed the room which is very clean and dark all the time coz there is no windows.

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Wei San Lee
 
Suitable for: Leisure

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 5
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 3
  Room Size 3
  Amenities 3
   

Recommendation:  by Razali Bin Othman Othman
 
Suitable for: Leisure, Families

Good Location Hotel easy and convient to shop and food
We like you staff in valet parking they are very helpful and their tip..... keep out guys. thanks for the wonderful hospitality.

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 5
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 2
  Amenities 2
   

Recommendation:  by yip weng ee
 
Suitable for: Business, Leisure, Families, Singles, Couples

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Kim Leong Lye
 
Suitable for: Leisure, Families, Couples

 
Hotel

  Facilities 1
  Ambience 3
  Service 3
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Ming Ming Tai
 
Suitable for: Business, Leisure, Families, Singles

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Chung Ann Lee
 
Suitable for: Families, Singles

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by siew ching heng
 
Suitable for: Business

 
Hotel

  Facilities 1
  Ambience 1
  Service 3
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 1
  Amenities 1
   

Recommendation:  by Nicole Lee
 
Suitable for: Business

 
Hotel

  Facilities 3
  Ambience 3
  Service 2
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 4
  Room Size 3
  Amenities 3
   

Cheap and Good

Recommendation:  by NORMALA LUNKON
 
Suitable for: Business, Leisure, Families

I like tje location is Excellent, good for shopping and eating. Will think to stayed again

 
Hotel

  Facilities 3
  Ambience 3
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 3
   

Recommendation:  by Adeline Leow
 
Suitable for: Leisure, Families, Singles, Couples

 
Hotel

  Facilities 2
  Ambience 4
  Service 4
  Location 3
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 3
  Amenities 3
   

 
 

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