FEDERAL HOTEL KUALA LUMPUR
35, Jalan Bukit Bintang,
Kuala Lumpur,
Malaysia.

Ratings

Overall Ratings by 152 Reviewers is: 3.6 

Average Rating out of 5 Hotel Room Facilities 3.3 Bed 3.8 Ambience 3.4 Cleanliness 3.7 Service 3.2 Room Size 3.5 Location 4.4 Amenities 3.4 Value for Money 3.4		Number of Reviewers Who... Recommend 81 Do not Recommend 20 Neutral 51

81 to 90 Federal Hotel Kuala Lumpur Reviews

Reviewer: ROSLEE MAULAN Date of review: 3 July 2005 Recommends this hotel: Neutral Room Hotel Facilities 3 Bed 4 Ambience 4 Cleanliness 4 Service 2 Room Size 3 Location 5 Amenities 3 Value for Money 4 When we reach the hotel, NO ONE came to our taxi to pick up our bags.we got 2 bags and a baby pram.Even when the taxi driver alerted the guard at the door,he seems reluctant.I had to drag my bags all the way to the second floor for registration. room was ok but I couldn't see the outside street.the moment i slide the curtain,all my family saw walls and windows from other room.how disappointed we were,eventhough we had requested in our online reservation to have at least KLCC view.

Reviewer: Harlina Hassan Basri Date of review: 22 June 2005 Recommends this hotel: NO Room Hotel Facilities 3 Bed 4 Ambience 3 Cleanliness 4 Service 2 Room Size 4 Location 3 Amenities 4 Value for Money 2 Desk staff very impersonal & unfriendly. Could not even grant late check-out on Sunday afternoon. Attitude is "Take it or leave it." Only inner room available i.e. no view from window on non-smoking floor.

Reviewer: Sandra Lee Date of review: 22 June 2005 Recommends this hotel: YES Room Hotel Facilities 3 Bed 5 Ambience 3 Cleanliness 5 Service 3 Room Size 4 Location 5 Amenities 3 Value for Money 4

Reviewer: Hie Mee Ting Date of review: 21 June 2005 Recommends this hotel: NO Room Hotel Facilities 3 Bed 3 Ambience 3 Cleanliness 3 Service 2 Room Size 3 Location 4 Amenities 3 Value for Money 2

Reviewer: Ahmad bin Samdin Date of review: 21 June 2005 Recommends this hotel: NO Room Hotel Facilities 4 Bed 4 Ambience 3 Cleanliness 3 Service 3 Room Size 4 Location 4 Amenities 3 Value for Money 3 On 14June, left the room at 0900hr & come back to the hotel at 1930. The room was not made up. Phone housekeeping, apology extended but need to check with reception. Phone duty manager, apology extended, but accused us of advising them that we only have reservation for a night.Waited for h/keeping to complete making up the room till 2100hrs. We were not able to use the shower until then. No compensation was offered for the inconvenience. Before check out next morning, enquired from front office staff, what is reflected in their computer the number of nights reserved, responded 2 nights. So a duty manager that did not have the fact yet making wild accusation without acknowledging the staff mistake. I was a trainer in SIA cabin crew division and have stayed in so many hotels all over the world, this is definately the worst treatment that I encoutered in my 35 years in service industry. Nowadays with TV size that have gone up to 52", the TV size in your room is equvalent to the hotel in underdevelop cities, eg. Kathmandu, Male or Manila.

Reviewer: Robin Philp Date of review: 13 June 2005 Recommends this hotel: YES Room Hotel Facilities 4 Bed 5 Ambience 4 Cleanliness 5 Service 4 Room Size 5 Location 5 Amenities 5 Value for Money 4 The only thing that spoilt my stay was the loud noise from the cooling fans in an adjacent building that could be heard 24 hours - quite distracting.

Reviewer: Tuck Wong Date of review: 10 June 2005 Recommends this hotel: YES Room Hotel Facilities 3 Bed 4 Ambience 3 Cleanliness 3 Service 4 Room Size 4 Location 4 Amenities 3 Value for Money 4 Street Noise especially from loud speakers is uncomfortable. Sound proof windows with vacuum sealed, double glazed windows may help.

Reviewer: Jaffar Hussain Date of review: 4 June 2005 Recommends this hotel: YES Room Hotel Facilities 3 Bed 4 Ambience 5 Cleanliness 4 Service 4 Room Size 5 Location 5 Amenities 3 Value for Money 4

Reviewer: Kitson Hwang Date of review: 30 May 2005 Recommends this hotel: Neutral Room Hotel Facilities 4 Bed 5 Ambience 4 Cleanliness 3 Service 3 Room Size 3 Location 5 Amenities 2 Value for Money 4 Would prefer to have broadBand internet access.

Reviewer: Cecilia Wong Date of review: 30 May 2005 Recommends this hotel: Neutral Room Hotel Facilities 1 Bed 3 Ambience 2 Cleanliness 3 Service 2 Room Size 2 Location 4 Amenities 1 Value for Money 1 - Swimming pool opens too late (ie. at 0930 hrs) - No towels when arrived in hotel. Have to request from housekeeping.

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