Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
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Neutral
41 to 50 Federal Hotel Kuala Lumpur Reviews
4
5
3
2
No movie channels despite being advertised
Room a little run-down
Upon confirmation of the room, my partner requested to have a king bed for 2. After checkin, we realised that it was not as requested. The receptionist's explanation was that only upon availability during checkin. I'm not kicking a fuss here. What I'm impressed on the service was on the following day, chee keong (if i think that's his name) from the front desk rang my room and offered me the room we requested. When I asked to view the room, the request was willing obliged. Even though it was just a day before we leave, it does make a huge difference in what we wanted. Many thanks for making it such a memorabble stay with you. The bed was comfortable, however the pillow gave my partner and myself an uneasy sleep. Could be we were not used to the pillows the hotels are using.
The food was excellent and personnel in general was very friendly. It seemed to us that the reception had not enough staff to cope with the number of people checking in, and at several occasions we had to wait a few minutes just to get our key to the room. Apart from that all was well. No complaints about the room.
Price is not competitive. The water in the swimming pool is dirty.
Shuttle bus from hotel to twin tower or airport Everything OK
This was the first time we stayed at the hotel. The room allocated to us did not have a view that we would have allocated to a tourist. Although there was nothing wrong with the bed we found it quite hard to what we are used to.
Breakfast should be included, no matters of peak or not peak period in order to be more competitive. Should provide 2 double beds instead of 1 double and 1 single.
Should provide proper washing facilities not only toilet paper inside the wash room
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