Location for city centre and transport excellent and reception staff very helpful. Restaurant and breakfast area very poor and food presentation at breakfast very basic. Not the standard I was expecting for a hotel badged as the best 3* hotel in Brisbane

The Room was clean but very,very small.
the bed was not giving us a backache, means it was not bad. everything was accetable but the Noise from the Street and the Airconditioner, which was blowing straight onto the Queen Bed.
With $ 119.00 for the Night, with no Breakfast and no Parking facilities absolutely not recomendable exept for the close Location to Roma Street Transit Centre

The staff was very friendly, courteous, and knowledgeable. The location was excellent, one block from the Commonwealth Courts, one block from the Roma Street train station, and just a few metres from George Street and all its the attractions: its many diverse shops, QUT, Queensland Parliment, Botanical Gardens, Queen Street Mall, Roma Street Gardens, and Central Station. The room was very neat and clean, and all amenities functioned properly. However, I simply did not feel comfortable in a room so small with one small window, and it was frosted. The room had a double bed and bathroom, and I cannot figure out that I actually needed more space, so I suppose I just wanted more space. I must be too accustomed to rooms with space for two double beds and a clear window, rather than one with a frosted window.

The staff at this hotel were among the friendliest and most helpful that I have ever encountered. They more than made up for the rather tiny room and outlook. The staff are exceptional.

I hadnt noticed the restaurant wasnt open at the weekends, and as a woman travelling on her own, when I went down to find it closed I wasnt venturing in to the city in the dark. No other food options available. The service from the counter was most helpful and friendly. I chose this hotel from a NZ website for its location to the Myer Centre for a bus direct to Nathan Campus and its proximity to transport to the airport. It certainly achieved that end. The room was good i.e. generous no. of teabags (dont drink coffee,or need sugar/milk. Would have prefered a complimentary water bottle instead of a jug of cold water in fridge as I dont know if the water was filtered or not. The room was a bit claustiphobic, but the bed was FANTASTIC - very comfy.

VERY POOR HOTEL. ONE SHOULD NEVER STAY IN SUCH A HOTEL. IT WAS A HORRIBLE EXPERIENCE, WITH NO SPACE TO EVEN WALK, BED WAS JUST NEXT TO TOILET. AT SUCH HIGH PRICE, ONE CAN EASILY GET MUCH MUCH BETTER ACCOMODATION

curtious you get what you pay for

Friendly, helpful staff, superb location just 5 minutes walk from city centre Small but functional for 2 people.Well maintained and cleaned every day, fresh bed linen once per week.

A very small room and just a double bed

Smell of smoke was evident from time to time: Guests obviously not adhering to policy.

Good size room for a single. Very Convenient location. Very Good service. When I visit Brisbane next time, I will stay at the same place.

bed too small

I read the notice that sheets were not normally changed each day - fine. On a previous occasion, I had no soap powder for washing ... perhaps if not available this could be an added service to make it available for a few dollars. I choose Explorer's Inn because it is conveniently located close to the City Heart. Rooms are small, but adequate and comfortable. Facilities - jug, radio, TV, air conditioner, lift, Internet access (30 mins preferred over 20 per session, and needs printer access, but I didn't have time to see if one was connected) - all worked. Breakfast in the restaurant was fine. (You cannot conveniently make a cup of tea or instant coffee in an American hotel/motel where only a percolator is provided?) Although the airport bus does not stop at the door, it is close by at the Carlton Crest. If you choose the train to the airport it is a five minute walk to the Transit Centre.

Worth staying in this hotel again if come to Brisbane next time.

in a double room that small, it would have been good to have a dedicated recess for our luggage.

the room was very small. the bathroom only bearly had space to turn around in. the shower wet the whole bathroom floor despite having a shower curtain

required to carry bags up steps to lift, not good for some people shower was too small have had bigger in trains

Clearly a lower budget hotel.

If possible, there should be facilities, such as lockers ready for customers before register for "Check-In" or facilitate those who have just "Check-Out" to "Safe-Keep" their belongings.

Overall, it was satisfactory for a couple of nights,but you would need more for a longer stay There was no vent in shower or plug for basin. Little space to put suitcases.