Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
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Neutral
31 to 40 Evergreen Laurel Hotel Penang Reviews
4
5
Apart from the front desk, who was not very friendly and smiley, the rest of the service staff were excellent and prompt to attend to our needs.we had an enjoyable stay there. Room is very clean and spacious. Housekeeping was very prompt with our needs.
3
Staff are happy, cheerful and very helpful. On the whole the room is adequately comfortable
The Buffet breakfast was value for money and would recommend. General cleanliness around the vincinity was above average. The room's lighting was a little dim and would be better if there was brighter lighting.
I think the hotel needs to pay a little bit more attention to property maintenance. Over the years, I've stayed numerous times at the hotel. The standard of the hotel has always been pretty good. However, during my most recent stay, I noticed a slight drop in room maintenance. For example where once everything was gleamingly clean. Now the bathroom walls are cracked, tiles are dirty and bedcovers are stained. Apart from that, the overall service continuous to be efficient and of a high standard.
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