Intro
Curious to see what guests who have stayed in Evergreen Laurel Hotel Penang think about it? Read what guests who booked through HolidayCity have said about Evergreen Laurel Hotel Penang. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
5
I have great time when I spent my weekend holiday in Evergreen Hotel. It is great location for my family member and freinds to reach those amazing food stalls and shopping mall (Gurney Plaza) where just walking distance!I will sure back to the same hotel if I have chance to visit Penang again!
4
Generally ok hotel. Excellent value. Would recommend it to all. It is good for business or family visits. Hotel staff friendly, rooms are clean and adequate, The lounge combo was a bit too loud and the music was adequate.
A wonderful hotel !
My sister has requested that I booked another hotel which she and her family stayed during their previous visit in Dec 2007. This hotel is around the same price as Evergreen-Laurel and also located not far from it. After some checks in the internet, I believed that Evergreen-Laurel should be a much better choice and thus, proceed to book this hotel for my sister and her family (1 unit for 3 nights). These are their comments : My sister : Wonderful seaview from the room, excellent staff service...pleasantly surprised to have free-apples (about 3 per day) provided in her room ! My bro-in-law : Breakfast is good ! My nephew (17-year-old) : Room-size/cleanliness is good. Love the Plasma-TV ! My niece (9-year-old) : The hotel is nice ! On my part, I am happy that I have make a right recommendation and they enjoyed themselves !
The hotel staff is helpful,even those i rode motocycle there ,the staff let me have a parking lot . Breadfast was goood.
B'fast - Good spread but bad staff
Only one negative comment about the hotel is our experience in Laurel Cafe for breakfast. We were at b'fast at 7am. We surveyed the layout and was contented with the spread, which was more than sufficient but not exceptional. The 'eggs corner' was literally at a corner, hidden. Only the wafers were visible. I wanted to have some omlette and all I saw were wafers instead. Disappointed and I uttered some words referring 'no omlette?'. (I thought that the eggs corner was also serving wafers and so I thought they ran out of eggs - ha, ha). The staff there must be totally uninitiated, as they did not volunteer to inform that the eggs counter is just next to it (I found that out later). The staff also did not clear the plates when we finished each serving and we have to pile them up on the table. They were finally taken away after some time. There was one staff that seem to be still sleeping.
pleasant stay & staff were friendly. Our departure happaned to be at 2200hrs but we have to check out at 12 noon. would appreciate if time could be extended, But reception manager/staff allowed our bags to be kept in front desk and also allowed us to use 2nd level to re-freshen up prior to our departure. Definitily would return to your hotel if we visit Penang
problems handled
I had service problems in the restaurant. But, Andy, a manager, stepped in and handled my issues very well. Every business has problems. A company should be judged by how they handle the problems. Andy handled the problems very professionally and service after that was great.
GOOD LOCATION
3
This hotel are located in good place. Have a nice bayview by just step out from the main entrance of the hotel. Good place for couple. :) More, there are the most clound place at the night, there have more than 30 stalls of foods n it near to the gurney plaza. That is good news for shopper ha. Hahaha..... nice for me too!! Ya .. for those are interested to have a drink there have bar lounge in the hotel or next door of the hotel. There are very convenience for all the traveler n shopper. The hotel staffs were help me when i asked n told them my problem. It was let me feel good n comfort to stay in this hotel. I will choose this hotel again if i visit to Penang Island again. ;)
This hotel is located along the Gurney Drive with sea front promenade, it is easily accessible to the city's business district, historic spots, shopping areas and entertainment night spots. A perfect setting for business and leisure. But room is small, food made my requirement, anyway i will recommend to my friend. thanks
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