Intro
Curious to see what guests who have stayed in Copthorne Orchid Hotel Singapore think about it? Read what guests who booked through HolidayCity have said about Copthorne Orchid Hotel Singapore. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
Speed Up Check-in Process
4
5
3
It took me about 30 mins for a "simple" check-in as the receptionist told me that she needs to check my on-line booking manually as the reservation department was closed when I make my e-booking. Should upgrade their booking system so that when someone book the hotel room (regardless of what time), the confirmation notification should be captured in the check-in counters.
My stay met my expectation!
My stay in this hotel meeting my expectation. The room size is just nice. Bath room is small but still o.k. Not too many TV channels available & improvement is needed to improve further. Poor Internet Wireless signal. Overall, not too bad!
2
Copthorne Orchid Hotel
Hi, Since that day was the first time we came to hotel,we were not sure how to get there. But your helpful staff had given us a good guidance on how to reach your hotel. Thanks to them! I like the hotel environment.It has a good location and bus shuttle service to send us to the main shopping area. We think that the last bus timing was a bit early. It would be nice if 11 pm. When we check in and ask for any breakfast voucher,we were told that we do not have any breakfast voucher because we book online. Well, I think at least we should be entitled to have this previlege. Ground floor parking a bit eerie and gloomy as we also can see the chinese god of statue there. It seems that something was happening there or something supernatural may have happened there. Let's hope the hotel received our feedback vis holiday city.com We will be back again soon!
LOCATION
The Hotel is very far from major shopping centers and places of interest. Although the hotel provides transportation to the Orchard shopping area, it would have been better if the hotel provides shuttle service to other interesting places and shopping destinations (e.g. suntec, marina, promenade).
Copthorne Orchid Hotel Singapore
When i checked in, the staff informed us that no more king size bed superior room(as i booked and confirmed earlier through HolidayCity), then they switched us to 2 beded room. It makes me a bit upset during that time. Overall the stay in this hotel is average for me. One disadvantage of this hotel is far from MRT station. The only choice is to take taxi either direct to your destination or to the nearest MRT station.
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