Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
61 to 70 Copthorne Orchid Hotel Penang Reviews
3
4
In-house Car Park Ventilation Bad The Kettle needs to be replaced
2
1
The Pool was flithy! also there is no tennis courts as stated online! Staff very rude! In general hotel needs a bit of TLC but then you can't polish a tird! Room ok, Air con not the best!
5
It would be good to provide shuttle between the bus terminal. Georgetown shuttle can be make at more intervals. Overall it is a clean room with good facilities. The only matter that we encounter are that the personal safe are not working and this is not being checked prior to release of room.
The bell service was rather poor. I think there is a bias towards orang puteh. I probably did not specify a king-size bed and was given 2 beds. The fridge was not working and the light above the dresser was not working.
hotel should advertise having "gym" or workout facilities as equipment is not acceptable toilet did not flush properly; poor water pressure; phone did not work
as i stay here regularely it is a very good hotel in a great location the rom was good but i do prefer a pool view most of the time as i stay here in this hotel regularely
There was a construction of blocks of apartment next to the hotel. The construction work ended at 9.30pm and started at 7.30am on SUNDAY MORNING! The loud sounds coming from the construction site was really irritating, disturbing and annoying. It made my stay there definitely not an enjoyable one. The hotel should have informed us about the on-going construction next to the hotel.
Fantastic hotel, great for money and the staff are very very pleasant and helpful. Would certainly recomend this hotel, and would definatly visit again. Very nice room, balcony and 2 great double beds, very spacious and clean.
Cannot really comment too much as we did not use any of the outlets or facilities It was very disappointing, everything looks very old an tired, especially in the bathroom, the shower curtain was so disgusting, I did not want to touch it. The room smell stale.
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