Intro
Curious to see what guests who have stayed in Copthorne Hotel Commodore think about it? Read what guests who booked through HolidayCity have said about Copthorne Hotel Commodore. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
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Neutral
Reviews
5
Very convient to airport. Very helpful front desk and shuttle van driver at 1:00 AM arrival. Beautiful room.
GREAT INTRODUCTION TO NZ HOTELS
we booked for one night and stayed two.It was great 5 minutes from the airport, we arrived very late, they run a free 24hrs shuttle excellant service.When we entered our room we were shocked it was large well maintained they had turned on lights low and left the radio on low playing soft music a lovely touch.The staff could not do enough for us they assisted with choosing and booking further hotels and they made some excellant choices. We would highly reccomend this hotel, although its near the airport your comfort is not affected by it.We would give this hotel 8 out of 10.
Staff
4
I'm a kiwi who has been living overseas for the last 13 odd years. For business I travel at least once a month and so feel I have a reasonable knowledge of hotels worldwide. All I really want to comment on regards the front staff and the shuttle driver. Unfortunately I don't recall any names. My bags were lost by Air New Zealand and so was without anything, as well as my bag having documents and pictures I needed for a new passport. Your staff not only gave me extra amenities, they helped shuttle me around to where I needed to go to make up for the lost documents and even went as far as contacting the passport office for me after I had left for a connecting flight to Wanaka. They went above and beyond what was needed and were made a completely shitty situation manageable for me. I will be back in Chch sometime as a stopover for Wanaka and will be bringing a large group of friends with me from the four corners, and without a doubt we'll be staying with you again. To put it simply I was beyond impressed with all aspects of your service, and I'm extremely thankful. Whoever the manager is needs to buy a round of drinks for the front staff and driver. Cheers.
Very helpful staff who arranged visits and hire cars. Food was good quality and value. Very convenient for the airport and hotel will pick you up / drop you off when travelling. Approximately 20 minutes into Christchurch but hotel will provide free bus pass if required.
This is an excellent hotel with friendly, efficient staff. Picked up at the airport near midnight, free bus pass the following day and driven to motor home depot the next day with no charge. Highly recommended!!!!
Excellent stay at Copthorne.
The staff were excellent. Complimentary bus passes to the city and a shuttle service to the airport and to other destinations was very good.
3
no air conditioning in the rooms but we loved Ken the cat!
Everything was excellent except the meal. We had to wait a long time. My first course (mussels) was lovely but my main meal was pure salt. To the hotels credit, this was removed from my bill the next day.
I have stayed in many 5 star hotels in Australia over the years and your hotel exceeded my expectations. The service from the front desk check-in until the shuttle departure for the airport ALL were exemplary. In particular I would mention the lunch and dinner we had. At lunch we commented upon other wait staff who were not attending our table; how they greeted us and participated in the service provision. Cameron in particular assisted with our food selection at lunch and provided excellent advice on our dinner wine selection. At dinner I was expecting a large plate with minimal food, so ordered a side dish as well. The mains came as a full meal in their own right and sadly we couldn't manage all of the side dishes. The presentation and tastes were superb. Finally, we enjoyed the garden walks and trust you succeeded in the local garden competition. We have already and will in the future thoroughly recommend your hotel to everyone who may visit Christchurch.
It was great that we were picked up from the airport about 5 minutes after making a free call to the hotel, especially as it was late at night. The staff were very friendly and welcoming. We were offered a complimentary drink in the bar which was welcome. The room was clean and very comfortable. We travelled through the South Island for 5 days and stayed at the Commodore Airport Hotel again on our return to Christchurch. Again we found the staff and accomodation extremely good. Definately worth a visit especially for the close proximity to the airport. I would like to see a package incorporating breakfast in the price, as in many other hotels. Having said that breakfast was lovely!
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