Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
41 to 50 Berjaya Hills (Colmar Tropicale) Pahang Reviews
2
3
4
There were not many choices on the food. one of the rooms has no ventilation and very small. We had to shift the bed to the other room. To charge us for 3 rooms, its not fair.
1
Room small and expensive.Food not much varieties and costly first room had blackout, not much movement after additional bed was laid.
5
The food is too expensive and not value for money. Should provide for more cheaper food eg. fast food and snack shop.
The staff at the front office and housekeeping are generally helpful and polite. However there should be coordination between these 2 depts, eg., if a guest has given advanced notice that an extra bed is required, the front office should alert the housekeeping dept about the request. The housekeeping dept should ensure that the extra bed is already in the room before the guest arrives. When this is not done, the guest has to ask for the extra bed. This request is then mistaken as an extra item & is charged to the bill. This cause confusion at the front desk when the guest checks out and he is billed for the extra bed cost which in fact has been included in the hotel room cost. Staff serving in the eateries are also helpful. It would be good if the staff manning the egg station knows a little bit more English to understand the guest's needs as not all the guests could speak Bahasa M'sia. While it is a fact that food cost at Colmar would be higher as compared to h! The complimentary coffee does not taste good. While the room is generally well kept, attention should be paid to its maintenance such as the insect screen. On checking into the room, the staff accompany the guests should highlight how to use the insect screen as this is unique to Colmar. Although the room is 1 bedroom suite for 2, it would be good to provide 4 chairs (instead of 2) in the dining area as the guest may have some friends who are also staying in Colmar dropping by to have a meal/gathering together especially in the night where there is no much activity.
Your rate is higher than if I book directly with the hotel even at this peak season. Their promotion rates is RM180 per night. I alway thought HolidayCity has the best internet rate, now I have second thought. How can you convince me to book from you again on my next holiday.
Food prizes are killing!! Make-up area should be bigger + bigger mirror.
Berjaya Hills (Colmar Tropicale) Pahang Click here to browse more Hotel Bentong
i Visitors booking Bentong hotels are also interested in - Malaysia Hotels - Kuala Lumpur Hotels - Melaka Hotels - Penang Hotels - Langkawi Hotels