Description


Q1.  What year did Cititel Penang open for business?
1997
Q2.  Renovations to the hotel were last done in ...
2008 (Refurbishment)
Q3.  How many guest rooms are there at the hotel?
451
Q4.  How many guest floors are there?
16

Facilities


Q1.  Is parking facilities provided?
Yes.
Q2.  Is the hotel provided with lifts/elevators to the guest floors?
Yes, 4 guest lift
Q3.  Does the property have Internet Access?
Yes, chargeable @ RM 10.00 per hour
Q4.  Is a 24 hr reception available?
Yes
Q5.  Does Cititel Penang operate a 24 hr front desk?
Yes, Penang is listed as one of UNESCO's World Heritage Listing. Please refer to the file attached "Heritage Tourist Spot" for all the tourist spot within hotel walking distance.
Q6.  Is your hotel children-friendly?
No
Q7.  Are baby cots available, on request?
No
Q8.  Are babysitting services available on request?
No
Q9.  Does the management allow guests to bring pets?
No

Rooms


Q1.  What are the differences between the room types?(If there are more than one room type)
Room size, floors, and amenities
Q2.  Are the bathrooms equipped with showers, or bathtubs, or both at the property?
Yes, both
Q3.  Does Cititel Penang have inter-connecting rooms available?
Yes, but is corner room.
Q4.  Can I request for a handicapped/disabled room at the establishment?
Yes, 1 disabled room.
Q5.  Is air-conditioning available?
Yes
Q6.  Can I request for a smoking room?
Yes
Q7.  Are non-smoking rooms available upon request?
Yes

Dinings


Q1.  How much does it cost for breakfast?
RM 26.00
Q2.  What would the breakfast consist of?
Bufet breakfast
Q3.  What is the cost for lunch at Cititel Penang?
Monday & Tuesday Semi-Buffet Lunch @ RM 35.00 nett. Wednesday to Friday Theme Buffet Lunch @ RM 35.00 nett and Weekend @ RM 38.00 nett
Q4.  What charges are applicable for dinner?
Ala Carte from Sunday to Thursday night and Buffet Dinner on Friday and Saturday @ RM 60.00 nett.

Transfers


Q1.  Is Cititel Penang near to the city centre?
Hotel is in the City Centre, Georgetown Penang.
Q2.  What is the distance, in kilometers or miles, to the airport?
20 KM
Q3.  Is the train station within easy reach?
No
Q4.  Can airport transfers be arranged by the hotel?
Yes, RM 50
Q5.  What is the average taxi fare for a trip from the airport to the establishment?
RM 50
Q6.  Can you give the detailed directions from the Airport to your hotel?
Not available
Q7.  Can you give the detailed directions from the train station to your hotel?
Not available
Q8.  What is the closest subway station? (If applicable)
Not available
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