Description


Q1.  When did it first open for business?
1997
Q2.  In what year was the hotel last renovated?
2008 (Refurbishment)
Q3.  How many rooms are there?
451
Q4.  What is the total number of floors?
16

Facilities


Q1.  Does Cititel Penang have a private car park?
Yes.
Q2.  Are the guest floors accessible by lift/elevator?
Yes, 4 guest lift
Q3.  Does the property have Internet Access?
Yes, chargeable @ RM 10.00 per hour
Q4.  Is a 24 hr reception available?
Yes
Q5.  Is the location a popular tourist area?
Yes, Penang is listed as one of UNESCO's World Heritage Listing. Please refer to the file attached "Heritage Tourist Spot" for all the tourist spot within hotel walking distance.
Q6.  Is your hotel children-friendly?
No
Q7.  Can I request baby cots?
No
Q8.  Are babysitting services provided upon request?
No
Q9.  Does the property welcome pets?
No

Rooms


Q1.  What are the differences between the room types?(If there are more than one room type)
Room size, floors, and amenities
Q2.  Are showers or bathtubs available in the rooms at Cititel Penang?
Yes, both
Q3.  Can inter-connecting rooms be provided?
Yes, but is corner room.
Q4.  Are handicapped/disabled rooms available?
Yes, 1 disabled room.
Q5.  Is air-conditioning available?
Yes
Q6.  Are smoking rooms available upon request?
Yes
Q7.  Are non-smoking rooms available upon request?
Yes

Dinings


Q1.  How much would the charges be for breakfast?
RM 26.00
Q2.  What would the breakfast consist of?
Bufet breakfast
Q3.  What is the cost for lunch?
Monday & Tuesday Semi-Buffet Lunch @ RM 35.00 nett. Wednesday to Friday Theme Buffet Lunch @ RM 35.00 nett and Weekend @ RM 38.00 nett
Q4.  How much does it cost for dinner?
Ala Carte from Sunday to Thursday night and Buffet Dinner on Friday and Saturday @ RM 60.00 nett.

Transfers


Q1.  Is Cititel Penang near to the city centre?
Hotel is in the City Centre, Georgetown Penang.
Q2.  Is the airport within easy reach?
20 KM
Q3.  Is the train station within easy reach for the guests?
No
Q4.  Does it offer airport transfer services to its guest?
Yes, RM 50
Q5.  How much should I expect to pay for a taxi transfer from the airport to the hotel?
RM 50
Q6.  Can you give the detailed directions from the Airport to your hotel?
Not available
Q7.  Can you give the detailed directions from the train station to your hotel?
Not available
Q8.  What is the closest subway station? (If applicable)
Not available
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