Description


Q1.  When was the hotel first built?
1997
Q2.  Cititel Penang was last renovated in ...
2008 (Refurbishment)
Q3.  How many guest rooms are available?
451
Q4.  What is the total number of floors?
16

Facilities


Q1.  Does Cititel Penang have a private car park?
Yes.
Q2.  Are lifts/elevators provided for guests to the guest floors?
Yes, 4 guest lift
Q3.  Is Internet Access available?
Yes, chargeable @ RM 10.00 per hour
Q4.  Is a 24 hr front desk available?
Yes
Q5.  Are there any nearby tourist attractions?
Yes, Penang is listed as one of UNESCO's World Heritage Listing. Please refer to the file attached "Heritage Tourist Spot" for all the tourist spot within hotel walking distance.
Q6.  Is your hotel children-friendly?
No
Q7.  Can guests request baby cots?
No
Q8.  Can I arrange for babysitting services?
No
Q9.  Are pets welcome at the establishment?
No

Rooms


Q1.  What are the differences between the room types?(If there are more than one room type)
Room size, floors, and amenities
Q2.  Do the rooms have bathtubs or showers or both?
Yes, both
Q3.  Can inter-connecting rooms be provided?
Yes, but is corner room.
Q4.  Can Cititel Penang provided handicapped/disabled rooms?
Yes, 1 disabled room.
Q5.  Is air-conditioning available?
Yes
Q6.  Are smoking rooms available upon request?
Yes
Q7.  Are guests offered the option of a non-smoking room?
Yes

Dinings


Q1.  What is the cost for breakfast at Cititel Penang?
RM 26.00
Q2.  What breakfast foods are served?
Bufet breakfast
Q3.  What sort prices are we looking at for lunch?
Monday & Tuesday Semi-Buffet Lunch @ RM 35.00 nett. Wednesday to Friday Theme Buffet Lunch @ RM 35.00 nett and Weekend @ RM 38.00 nett
Q4.  What charges are applicable for dinner at the establishment?
Ala Carte from Sunday to Thursday night and Buffet Dinner on Friday and Saturday @ RM 60.00 nett.

Transfers


Q1.  How far is it to the city centre from Cititel Penang? (In Kilometers/Miles)
Hotel is in the City Centre, Georgetown Penang.
Q2.  What is the distance, in kilometers or miles, to the airport?
20 KM
Q3.  Is the train station within easy reach for the guests?
No
Q4.  Can airport transfers be arranged by the hotel?
Yes, RM 50
Q5.  How much is a taxi from the airport to the hotel?
RM 50
Q6.  Can you give the detailed directions from the Airport to your hotel?
Not available
Q7.  Can you give the detailed directions from the train station to your hotel?
Not available
Q8.  What is the closest subway station? (If applicable)
Not available
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