CHESTERFIELD HOTEL MIAMI BEACH
855 Collins Avenue,
33139 Miami Beach,
Florida, United States.

Intro

Curious to see what guests who have stayed in Chesterfield Hotel Miami Beach think about it? Read what guests who booked through HolidayCity have said about Chesterfield Hotel Miami Beach. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).

Ratings

Overall Ratings by 1 Reviewers is: 2.8 

Average Rating out of 5 Hotel Room Facilities 3 Bed 4 Ambience 3 Cleanliness 2 Service 1 Room Size 4 Location 4 Amenities 3 Value for Money 1		Number of Reviewers Who... Recommend 0 Do not Recommend 1 Neutral 0

Reviews

Hotel Chesterfield NIGHTMARE Reviewer: Marie-Joelle Larocque Date of review: 25 January 2008 Recommends this hotel: NO Recommended for: Singles Room Hotel Facilities 3 Bed 4 Ambience 3 Cleanliness 2 Service 1 Room Size 4 Location 4 Amenities 3 Value for Money 1 I booked this hotel for my husband and I to have a quick getaway romantic weekend, leaving our daughter at home for the first time ever. We arrived at the hotel at 12:00pm and our room wasn't ready yet and we were told that check in wasn't until 3:00 pm. Fair enough! We asked to Valet park our car and the staff were very unfriendly and said that it would cost 30.00 so we would probably be better off parking it ourselves down the street for 20.00. We weren't concerend about the 10.00 difference and were very offended that they would treat us like people who automatically wouldn't pay 30.00 for parking! They barely held our luggage for us. But wait.....It gets worse, we return to the hotel at 12:00am wanting to go straight to our room when we unpleasantly discover that they have not a room reserved for us! I showed them the voucher and they tried to tell me that I had the wrong Hotel!!!!! I showed them the Hotel name and address and an hour later, they finally gave us a room making it seem like they were doing us a big favor. During all of these misunderstandings a hooker approached my husband in the lobby and I had to chase her away! INCREDIBLE!!!!! The room we were given although quite large, was right on top of the bar and we didn't get to sleep until 4 am. We were so happy to leave the next day. What a horrible experience. I thank you for giving me this opportunity to write my comment. I am not sure how much of a difference this note will make but it makes me feel better and hopefully this could possibly deter people from staying there especially if they want a romantic getaway. They certainly need to have their staff trained on customer service and told to leave their South Beach attitudes at home. Who do they think they are????

Reviews of Chesterfield Hotel Miami Beach 1

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