Intro
Curious to see what guests who have stayed in Charterhouse Causeway Bay think about it? Read what guests who booked through HolidayCity have said about Charterhouse Causeway Bay. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
3
5
4
1
Staff courteous and helpful Good location of hotel. Need improve website insruction re how to get there if take train from airport. and then MTR Reasonable price (value for money) Room (single) very small but adequate. The solitary 'grouch'- volume control on TV cannot be increased. I am deaf and so could not hear the sound. Will definitely stay there again. My first trip to HK in 18 years (> 12 trips before 1989). Found HK so different (and friendly people). Myself now 34 years living in Asia so 'street wise'.
The hotel staff were friendly, pleasant, courteous and helpful. The facilities were good includung a coffee house, a small restaurant and a bar . Right in front of the hotel is a bus stop; thus getting to other parts of the city by bus is very easy and cheap. The reception was very nice. We were upgraded from a standard room to suite. The suite was pleasant and very comfortable.
I think the room represented good value for money, while the room was modest size it was along the line of what is expected in Hong Kong
The staff were pleasant and efficient. Room was surprisingly quiet with no penetrating noise from other guests.
I found the hotel to be good value for money and well positioned. Will definitely be using this hotel again.
2
When I arrived at the hotel (which was very early as I came on a long haul flight from Australia)the staff were not at all friendly and I had to demand and argue to be allowed use the toilet. I was given the excuse that it was not open. I then had to use the staff toilet.
foyer a bit small but can't be helped i guess just nice
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