Introduction


Curious to see what guests who have stayed in Charterhouse Hong Kong think about it? Read what guests who booked through HolidayCity have said about Charterhouse Hong Kong. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
 
Overall Ratings by 30 Reviewers is:  3.7 
 
Recommended: 20 Not Recommended: 2 Neutral: 8
 

Hotel Ratings (out of 5)


3.4  Facilities 4.2  Location
3.6  Ambience 3.8  Service
3.8  Value for Money    

Room Ratings (out of 5)


3.8  Bed 2.9  Room Size
4.1  Cleanliness 3.8  Amenities
 

1 to 30 Charterhouse Hong Kong Reviews


 

pleasant

Recommendation:  by ian mcsweeney
 
Suitable for: Business

great value for money position perfect.Staff at reception were excellent so were cleaning staff.Clowns standing around in front of reception were unhelpful.Lift took 10 minutes to arrive and then it was full? Would stay again but they need new lifts

 
Hotel

  Facilities 5
  Ambience 5
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Mei Lan Loke
 
Suitable for: Business, Leisure, Families, Singles, Couples

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 5
  Value for Money 3
 
Room

  Bed 2
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Geoffrey Edwards
 
Suitable for: Leisure, Romance, Singles

Staff courteous and helpful
Good location of hotel.
Need improve website insruction re how to get there if take train from airport. and then MTR
Reasonable price (value for money)
Room (single) very small but adequate.
The solitary 'grouch'- volume control on TV cannot be increased. I am deaf and so could not hear the sound.
Will definitely stay there again.
My first trip to HK in 18 years (> 12 trips before 1989). Found HK so different (and friendly people).
Myself now 34 years living in Asia so 'street wise'.

 
Hotel

  Facilities 3
  Ambience 4
  Service 5
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 1
  Amenities 4
   

Recommendation:  by Kooi Heok Lim
 

The hotel staff were friendly, pleasant, courteous and helpful. The facilities were good includung a coffee house, a small restaurant and a bar . Right in front of the hotel is a bus stop; thus getting to other parts of the city by bus is very easy and cheap. The reception was very nice. We were upgraded from a standard room to suite. The suite was pleasant and very comfortable.

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 5
   

Recommendation:  by Bruce Cushing
 

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Thomas Coogan
 

I think the room represented good value for money, while the room was modest size it was along the line of what is expected in Hong Kong

 
Hotel

  Facilities 5
  Ambience 4
  Service 4
  Location 4
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 5
  Room Size 3
  Amenities 5
   

Recommendation:  by Olayemi Peter Adjanor
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Gavin Mackay
 

The staff were pleasant and efficient. Room was surprisingly quiet with no penetrating noise from other guests.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 3
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by RITA MICALLEF
 

I found the hotel to be good value for money and well positioned. Will definitely be using this hotel again.

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Gretchen Hamilton
 

When I arrived at the hotel (which was very early as I came on a long haul flight from Australia)the staff were not at all friendly and I had to demand and argue to be allowed use the toilet. I was given the excuse that it was not open. I then had to use the staff toilet.

 
Hotel

  Facilities 3
  Ambience 3
  Service 2
  Location 4
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 2
  Room Size 1
  Amenities 3
   

Recommendation:  by pak cheong leong
 

foyer a bit small but can't be helped i guess just nice

 
Hotel

  Facilities 4
  Ambience 3
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by Gerald Keener
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 5
  Room Size 2
  Amenities 3
   

Recommendation:  by Christopher Brown
 

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 4
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Sudheer Sivadasan
 

 
Hotel

  Facilities 3
  Ambience 2
  Service 3
  Location 3
  Value for Money 2
 
Room

  Bed 2
  Cleanliness 2
  Room Size 3
  Amenities 2
   

Recommendation:  by Anthony Jackson
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by William Waring
 

Room was small compared to others for same price

 
Hotel

  Facilities 3
  Ambience 3
  Service 2
  Location 2
  Value for Money 1
 
Room

  Bed 4
  Cleanliness 2
  Room Size 1
  Amenities 2
   

Recommendation:  by Lai Ping So
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 2
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 1
  Amenities 3
   

Recommendation:  by Suzanne Hargraves
 

Brilliant position and surprisingly quiet Very good value for money

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Waddington, Claire
 

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by Zweegman, Erwin
 

 
Hotel

  Facilities 3
  Ambience 4
  Service 3
  Location 4
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Alan Beach
 

no sense of urgency anywhere but the dining room.generally friendly but not on the ball. well past the stage of needing refurbishing,carpet totally worn out,cracked tiles and holes in bathroom,dirt in every corner.smallest room I have ever stayed in,almost chlaustrophobic.nothing worked eg message centre on phone,TV remote.

 
Hotel

  Facilities 2
  Ambience 2
  Service 2
  Location 5
  Value for Money 3
 
Room

  Bed 1
  Cleanliness 1
  Room Size 1
  Amenities 1
   

Recommendation:  by Gillies
 

Value for money depends on the deal. I was happy to book a second stay a few weeks later but the price had become less competitive and I went elsewhere. The delux room was of very reasonable quality and size for HK rooms at this price range and location. The safe was useful but there was no fridge.

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 3
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Syme, Donald
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 5
   

Recommendation:  by Kofod
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Recommendation:  by Peck Hoon Lim
 

Sink in the bathroom is extremely small

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 3
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 3
  Room Size 2
  Amenities 3
   

Recommendation:  by katherine clinch
 

staff at front desk were rude and unfriendly.

 
Hotel

  Facilities 3
  Ambience 4
  Service 1
  Location 4
  Value for Money 3
 
Room

  Bed 2
  Cleanliness 5
  Room Size 2
  Amenities 3
   

Recommendation:  by Alexander
 

 
Hotel

  Facilities 4
  Ambience 3
  Service 3
  Location 3
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 4
  Room Size 2
  Amenities 3
   

Recommendation:  by Henrik Jepsen
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Oh, Sung Suk
 

 
Hotel

  Facilities 2
  Ambience 3
  Service 4
  Location 3
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 2
  Amenities 4
   

Recommendation:  by K S Chung
 

while location is central, it is located in average surroundings. cosy and comfortable.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 3
  Cleanliness 4
  Room Size 3
  Amenities 3
   

 
 

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