Introduction


Curious to see what guests who have stayed in Mutiara Burau Bay think about it? Read what guests who booked through HolidayCity have said about Mutiara Burau Bay. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
 
Overall Ratings by 15 Reviewers is:  3.9 
 
Recommended: 13 Not Recommended: 0 Neutral: 2
 

Hotel Ratings (out of 5)


3.9  Facilities 4.4  Location
4.1  Ambience 3.9  Service
3.8  Value for Money    

Room Ratings (out of 5)


4.4  Bed 3.3  Room Size
4  Cleanliness 3.6  Amenities
 

1 to 15 Mutiara Burau Bay Reviews


 

It's a great hotel

Recommendation:  by Jieyun Mai
 
Suitable for: Leisure

The staffs were very helpful and polite,it's just right next to the beach,very convenient.The breakfast was good,and the restaurant nearby was great,the seashell bar.

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 4
  Room Size 3
  Amenities 3
   

Good Place to enjoy the Holidays

Recommendation:  by Mathan Sankar
 
Suitable for: Leisure, Romance, Families, Couples

Its a really nice place, Rooms are very near to sea, I enjoyed my holidays with my family here, You have all the facility here, car/bike rental, taxi service, Food, sea food restaurant, departmental store etc... (all are with 100 mts distance)

 
Hotel

  Facilities 5
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Recommendation:  by Sujith Menon Sudhakaran
 
Suitable for: Leisure, Couples

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 2
  Amenities 3
   

Recommendation:  by jeffrey phillips
 
Suitable for: Leisure, Romance, Families, Singles, Couples

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Lax Borje
 

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 2
  Amenities 3
   

Recommendation:  by Anne Christmas
 

Could do with being painted.

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 3
  Room Size 4
  Amenities 4
   

Recommendation:  by Palmavathy Sivamberam
 

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Salonga
 

The location was very nice but a car or taxi is needed to travel to the main areas, which can be hired from the hotel, the services they provide are excellent and have every thing you need, The sea shells cafe was very good for evening meals and has a lovely setting at sunset time, the setting is also very nice with large gardens and 2 beaches, although Upon arrival we had to wait 2 hours for our room, Room was very bland and very plastic, furniture very poor, and the decor was very poor, the bathroom was badly lit, and the shower provided no hot water.

 
Hotel

  Facilities 5
  Ambience 5
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 2
  Room Size 3
  Amenities 1
   

Recommendation:  by Kristina Mitthell
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Jeff and Mrs Cherry Mathews
 

Hotel Management needs improvment. Pool towels insufficient for number of guests, but instead of getting more towels management put sign up saying "towel finished".

 
Hotel

  Facilities 3
  Ambience 3
  Service 1
  Location 3
  Value for Money 2
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 3
   

Recommendation:  by Hans Holmberg
 

 
Hotel

  Facilities 2
  Ambience 3
  Service 3
  Location 5
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 3
  Room Size 3
  Amenities 3
   

Recommendation:  by Claire Ahern
 

The food was absolutely fantastic and the service was extremely friendly. We did not expect to be staying in such a beautiful bungalow.

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Kraaijeveld
 

Reception desk was excellent; helpfull and very organized. Restaurant service was poor though. It all took long and wasn't really up to standard. I don't like to pay 10% service charge for bad service in f.i. Sea Shell rest. It would be better to leave a tip up to the guest. Personell is very friendly but very very slow. The bathroom could use a small face lift; our room number was 1067. It had a very strange smell....

 
Hotel

  Facilities 4
  Ambience 5
  Service 2
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 4
  Room Size 5
  Amenities 4
   

Recommendation:  by Pointer
 

 
Hotel

  Facilities 4
  Ambience 3
  Service 4
  Location 2
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 4
  Room Size 2
  Amenities 4
   

Recommendation:  by farid mahmoud
 

Excellent Hotel It's really good room, I hope if there is connecting room.

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 5
  Room Size 3
  Amenities 5
   

 
 

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