Introduction


Curious to see what guests who have stayed in Bintan Lagoon Resort Package - Ferry Inclusive think about it? Read what guests who booked through HolidayCity have said about Bintan Lagoon Resort Package - Ferry Inclusive. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
 
Overall Ratings by 21 Reviewers is:  3.9 
 
Recommended: 15 Not Recommended: 2 Neutral: 4
 

Hotel Ratings (out of 5)


3.8
 Facilities
3.8
 Location
4
 Ambience
4
 Service
3.3
 Value for Money    

Room Ratings (out of 5)


4.5
 Bed
4.2
 Room Size
4.2
 Cleanliness
3.7
 Amenities
 

1 to 21 Bintan Lagoon Resort Package - Ferry Inclusive Reviews


 

Bintan lagoon resort holiday

Recommendation:  by harjit kaur , posted 9 July 2014
Suitable for: Leisure, Families

We went as a family of 8 and had a relaxing time. Beach is very clean. The private pool was great to allow our shy members to open up. Having a kitchen with full amenities helped a lot as we didn't had to go hunting for food. We did our own cooking. That was a great plus as we are vegetarians. The kids loved driving the buggy & exploring the place. Will definitely visit again.

 
Hotel
  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 4
 
Room
  Bed 4
  Cleanliness 4
  Room Size 5
  Amenities 4
   

Family friendly

Recommendation:  by Noridel Gabito , posted 16 May 2014
Suitable for: Business, Leisure, Romance, Families, Couples

Since the ferry trip is limited, we opt to go back in singapore at 1545hrs as 1000hrs is too early.Check out is 1200hrs but the staff did not let us wait at the lobby but wow, we got complimentary room while waiting. It could be because we have baby or some vacant room to offer as it was weekdays.Nevertheless,we would like to commend the kind staff(sorry forgot to get name). We check out on may 14 at around 12noon.she did great job. Deffinitely,we'll come back though quite expensive:)

 
Hotel
  Facilities 5
  Ambience 5
  Service 4
  Location 5
  Value for Money 4
 
Room
  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

mini break

Recommendation:  by Enid Haley
Suitable for: Business, Leisure, Families, Couples

Excellent place to take a break from the city of Singapore while visiting family

 
Hotel
  Facilities 5
  Ambience 4
  Service 4
  Location 5
  Value for Money 5
 
Room
  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Lack of halal food

Recommendation:  by NURUL AIN SELAMAT
Suitable for: Leisure, Romance, Couples

No doubt the resort has the most beautiful scenery, friendly & efficient staffs. I love the place. It is the best place to relax. Just a few feedbacks that maybe the resort would like to consider. 1) Being a muslim myself, I would prefer to have buffet or meals that are halal. I was told that most of the food have wine in it but its halal. How is it possible to be halal when thr's wine in it. All poultry foods are non halal too. And end up for breakfast we hv to be like vegetarians. The night before we hv to travel all the way out just to get halal food for dinner and that cause us SGD$42 just for the trip to n fro resort and the halal restaurant Hope the resort would hv a small area if buffet / restaurant just for halal food so that we could easily get food to eat. 2) There's no place to buy simple snacks in the resort. There is a shop but with limited things. Maybe resort would consider to stock up more variety things in the provision shop so that there's choices for customer to choose from.

 
Hotel
  Facilities 3
  Ambience 5
  Service 5
  Location 3
  Value for Money 4
 
Room
  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

The hotel met my expection 80%

Recommendation:  by Xiaoyan Ding
Suitable for: Leisure, Romance, Families, Couples

The room is big except the bath room is kind of old and need re-constrcutions somewhere. The pool is big and nice gargen, the beach is excellent. The staff here are also very nice and helpful. The food is OK but not too much choice. The only thing not meet my expectation is hotel does not provide free wifi.

 
Hotel
  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room
  Bed 5
  Cleanliness 3
  Room Size 4
  Amenities 4
   

Recommendation:  by Greet Gheeraert
Suitable for: Families

We had a lovely weekend, the room was big enough for our 3. We surely are coming back and stay then more than one night. Maybe one small detail if you have a tripple room, just add an extra bottle of shampoo, but that only is a practical and small detail. The rest was all very good. Rg Greet

 
Hotel
  Facilities 4
  Ambience 3
  Service 3
  Location 4
  Value for Money 4
 
Room
  Bed 4
  Cleanliness 3
  Room Size 4
  Amenities 3
   

bintan lagoon

Recommendation:  by Imtyaz Vakil
Suitable for: Leisure, Families, Couples

perfect location for beach holiday, peacefull holiday not too busy, beach was ideal breakfast was just fine, huge choice no issues at all. other meals restricted to hotel as no nearby places, expensive but understandable. staff all very freindly for a quick getaway from singapore works just fine.

 
Hotel
  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room
  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Pleasant stay with room for improvement

Recommendation:  by Velinda Velinda
Suitable for: Leisure

The food is nice but expensive, the hotel should provide alternative options for affordable food and stock up more variety in the convenience store. There are alot of hotel facilities, however, many are not used or promoted to the hotel guests. We went during the festive season, the hotel arranged for Christmas caroling at the lobby which was fantastic. Overall, it was a perfect holiday.

 
Hotel
  Facilities 3
  Ambience 4
  Service 4
  Location 4
  Value for Money 3
 
Room
  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 4
   

shortcomings

Recommendation:  by Ajay Purushothaman Nambiar
Suitable for: Leisure

We were not given the option of taking ths ferry from the resort which could have saved us time. Came to know of this option only on reaching the resort. Have more variety of cuisine. We must say that the above mentioned points are only made to improve your services as we found everything else to be great especially your staff wbo were excellent under pressure and served with a smile. Keep it up!!

 
Hotel
  Facilities 4
  Ambience 5
  Service 5
  Location 4
  Value for Money 4
 
Room
  Bed 5
  Cleanliness 4
  Room Size 5
  Amenities 4
   

Recommendation:  by ANKITA DEY
Suitable for: Romance

Only food was good.

 
Hotel
  Facilities 2
  Ambience 3
  Service 2
  Location 3
  Value for Money 1
 
Room
  Bed 5
  Cleanliness 4
  Room Size 3
  Amenities 1
   

Hotal location

Recommendation:  by AH KENG ONG
Suitable for: Business

Hotel location not convenient, too end and not sea facing. Poor, poor, poor Disappointed not romance. Paid for high price.

 
Hotel
  Facilities 2
  Ambience 2
  Service 2
  Location 1
  Value for Money 1
 
Room
  Bed 3
  Cleanliness 3
  Room Size 3
  Amenities 2
   

Recommendation:  by SIU CHENG NG
Suitable for: Leisure, Families

 
Hotel
  Facilities 4
  Ambience 3
  Service 3
  Location 3
  Value for Money 3
 
Room
  Bed 4
  Cleanliness 3
  Room Size 4
  Amenities 3
   

Not too bad....

Recommendation:  by Gavin Helmer
Suitable for: Leisure, Families, Couples

A nice layout, the pools are great and the rooms clean and well laid out. The Japanese restaurant is daylight robbery, and everything (as with all of the Bintan resorts) is more expensive than it should be. The Baker Finch golf course ia a gem, and is much better than the Nicklaus, which is more expensive! Staff are helpful and polite. All in all I really enjoyed the stay and had a great time, it is a peaceful and pleasant resort.

 
Hotel
  Facilities 4
  Ambience 3
  Service 4
  Location 4
  Value for Money 3
 
Room
  Bed 5
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Yong Cheng Foo
Suitable for: Families, Couples

 
Hotel
  Facilities 4
  Ambience 3
  Service 5
  Location 4
  Value for Money 3
 
Room
  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 3
   

Recommendation:  by Wei Ming Ong
Suitable for: Business

 
Hotel
  Facilities 2
  Ambience 4
  Service 4
  Location 3
  Value for Money 1
 
Room
  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Serena Ng
Suitable for: Business, Leisure, Romance, Families, Singles, Couples

 
Hotel
  Facilities 5
  Ambience 5
  Service 3
  Location 5
  Value for Money 4
 
Room
  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 5
   

Recommendation:  by Wei Wang
Suitable for: Leisure, Families

nice place to stay, freindly staff but food is well over priced

 
Hotel
  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room
  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 3
   

Recommendation:  by Peter Richards
Suitable for: Leisure, Families

The staff were very friendly, food was great, also the choices of restaurants.

 
Hotel
  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room
  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Mohammad Syahmirrulazim bin Mohd Salim
Suitable for: Leisure, Romance, Singles, Couples

 
Hotel
  Facilities 2
  Ambience 4
  Service 4
  Location 2
  Value for Money 4
 
Room
  Bed 5
  Cleanliness 4
  Room Size 5
  Amenities 3
   

Recommendation:  by Herbin Koh
Suitable for: Leisure

 
Hotel
  Facilities 4
  Ambience 4
  Service 5
  Location 4
  Value for Money 4
 
Room
  Bed 4
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Recommendation:  by LINLIE TJENDRA
Suitable for: Leisure

 
Hotel
  Facilities 5
  Ambience 5
  Service 4
  Location 3
  Value for Money 1
 
Room
  Bed 4
  Cleanliness 4
  Room Size 5
  Amenities 4
   
 

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