BreakFree The Lofts Queenstown Hotel : Apartment Hotel in Queenstown

Spa not in working order. Was told it would be fixed the next day but that did not happen.

BreakFree The Lofts Queenstown Hotel is conveniently located right in the heart of Queenstown, New Zealand's foremost winter and summer holiday resort town. The resort offers a high standard of comfort, quality and fully equipped accommodation. Guests can choose from a selection of studio rooms, 1, 2 and 3-bedroom self-contained apartments. The apartments have either lake views or are in a garden setting. The friendly and "homely" atmosphere will ensure enjoyable and memorable stay.

* Effective from 1 July 2008, BreakFree the Waterfront will become a central reception in Queenstown which will service BreakFree The Lofts and BreakFree The Lodges.

Guests will not be required to check in at BreakFree The Waterfront and will still be able to arrive directly at the property where their reservation is held.

Please find following procedures for guest arrivals and departures for these properties without a reception facility.

On arrival at their property, in the entrance area, guests will be directed by signed instructions to use the telephone which will automatically be directed to BreakFree The Waterfront to check in.

Reception staff at BreakFree The Waterfront will advise guests to remain in the reception area and they will arrange for an onsite staff member to meet them and assist with check in.

Approximately ten minutes after the guests have checked in, BreakFree the Waterfront will contact them to ensure they have settled.
* Should there be no staff onsite, this procedure will revert to the current after hours procedure which is also clearly instructed by a sign. Guests would pick up the telephone and will be provided with instructions.

Express check out will be offered to the guest the night prior to their departure via letter. Should there be any incidentals which need to be paid for, they will either be charged to the guests nominated credit card or can be paid directly to reception at BreakFree The Waterfront.

Should guests have any queries or require assistance during their stay, they are able to dial reception from the telephone in their apartment and this will automatically be directed to BreakFree The Waterfront.

Remaining BreakFree properties in Queenstown; BreakFree Alpine Village and Highview Apartments are not affected by this change, check in and check out is still onsite at the property.

Room Facilities

Sky Television
Telephone
Heating
Hair Dryer
Electric Blankets
Radio/Alarm Clock
Fully Equipped Kitchen with Microwave

Hotel Facilities

Tour Desk
Drying Room/Ski Storage/Bicycle Lock-Up
Limited Off-Site Parking (Additional Parking Located Nearby)

Dining & Entertainment

Sports & Leisure

Sauna
Bicycles
Outdoor Spa Pool (Seasonal)

Meeting Facilities

Business Facilities

BreakFree The Lofts Queenstown Hotel Location Map

BreakFree The Lofts Queenstown Hotel is conveniently located approximately 100 metres from the vintage steamship (T.S.S. Earnslaw), the wharf, market days, restaurants and premier shopping and enterta..

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Hotel Policy

Check-in time 1400hrs | Check-out time 1000hrs

Guest Review

Average Ratings by 2 Guest(s):
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Most helpful favourable BreakFree The Lofts Queenstown Hotel reviews by Holidaycity.com guests

Recommendation:

By Mr.David Berkompas

USA

Spa not in working order. Was told it would be fixed the next day but that did not happen.

Most helpful critical BreakFree The Lofts Queenstown Hotel reviews by Holidaycity.com guests

Recommendation:

By Ms.Rosane Gossner

Australia

First night was definitely not value for money, the second night in the other room was as i expected for the money. when we arrived for check-in the whole reception area was covered in sheets and was being painted, after this was finished the reception ...