Introduction


 
Overall Ratings by 174 Reviewers is:  4 
 
Recommended: 121 Not Recommended: 16 Neutral: 37
 

Hotel Ratings (out of 5)


4  Facilities 4  Location
4  Ambience 4.1  Service
3.6  Value for Money    

Room Ratings (out of 5)


4.1  Bed 4.1  Room Size
4.1  Cleanliness 3.8  Amenities
 

91 to 120 Bintan Lagoon Resort Reviews


 

Recommendation:  by Huoc Yan Leong
 

Hotel is good but food and beverage is too expensive, and located in areas where no outside food is available for purchase. It looks pretty grand on web page but unfortunately it is not up to expectation set by web page photos. I think they need to change those bed sheet to better quality ones. and air-conditioner is not working properly.

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 2
  Value for Money 2
 
Room

  Bed 3
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Howard Paul
 

 
Hotel

  Facilities 5
  Ambience 3
  Service 5
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Recommendation:  by Keith and Janice Hannah
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 3
   

Recommendation:  by Faye Johnson
 

The hotel was a little tired - but of a generally good standard Maid service was ok but not spectacular they didnt tidy up just changed the beds.

 
Hotel

  Facilities 5
  Ambience 3
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Daniela Kuhnt
 

 
Hotel

  Facilities 4
  Ambience 3
  Service 4
  Location 4
  Value for Money 5
 
Room

  Bed 3
  Cleanliness 4
  Room Size 3
  Amenities 3
   

Recommendation:  by carolina martinez
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by David Watters
 

I thought there was a variety of amenities and being there with the children we particularly enjoyed the elephant rides. Did get bitten by sandflies on the beach! We particularly enjoyed the spaciousness and the extra sitting mat/area in front of the window. It would have been good to be provided with mosquito coils as we could not sit long on the balcony without being bitten.

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 4
  Room Size 5
  Amenities 4
   

Recommendation:  by Julee Noordin
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Sergio Silveira
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Billy Tan
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Palle Nimb
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Per A Marum
 

 
Hotel

  Facilities 4
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Recommendation:  by Christina Sta. Maria
 

We stayed at the Angsoka Villas. Quite disappointed that the masters did not have a king bed.

 
Hotel

  Facilities 5
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Kam Fai, Tony Kwok
 

 
Hotel

  Facilities 2
  Ambience 2
  Service 2
  Location 2
  Value for Money 2
 
Room

  Bed 3
  Cleanliness 2
  Room Size 2
  Amenities 1
   

Recommendation:  by Stanley Gulbin
 

The hotel is in dire need of normal mainenence. The grounds are poorly kept,and unattended. The furniture and fixtures are old and poory maintained. The restaurants ar expensive and the food is poor. We ate atthe grill restaurant and even after asking for expanation of the pricing the bill was inflated. For a suite romm the amenities were rudamentary. The furniture old.

 
Hotel

  Facilities 2
  Ambience 2
  Service 3
  Location 4
  Value for Money 1
 
Room

  Bed 3
  Cleanliness 3
  Room Size 4
  Amenities 1
   

Recommendation:  by Pirko Hamer
 

Very expensive for what one 3expects looking at the website very bad smell (insect spray)

 
Hotel

  Facilities 3
  Ambience 1
  Service 2
  Location 4
  Value for Money 2
 
Room

  Bed 3
  Cleanliness 3
  Room Size 3
  Amenities 3
   

Recommendation:  by kai luen wai
 

bed not sturdy, make a lot of noise.

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 4
  Value for Money 2
 
Room

  Bed 1
  Cleanliness 3
  Room Size 3
  Amenities 2
   

Recommendation:  by Mario DelRosso
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 3
  Amenities 4
   

Recommendation:  by Sai Lok Rosana Lam
 

 
Hotel

  Facilities 5
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 3
  Room Size 4
  Amenities 4
   

Recommendation:  by Martins Kaskins
 

The action of the hotel was not prompt when we asked the reception to replace the room key. The card keys ( we received 2 ) didnt work well ( it was rather ok in the beginning and soon became bad ) which created the waistful time for us waiting outside the door.

 
Hotel

  Facilities 4
  Ambience 5
  Service 3
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 3
  Amenities 4
   

Recommendation:  by Werner Haltner
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Recommendation:  by Sock Hoon Chian
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Foo Weng Yew
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Chuang, Daniel Kuo-Tai
 

Need Renovation of room

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 3
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 3
  Room Size 3
  Amenities 3
   

Recommendation:  by Kang
 

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 5
  Room Size 3
  Amenities 3
   

Recommendation:  by Yeo Kwee Poh
 

Your resort is far away from the other attractions in the island, the transportation is not really convenience or reasonable. All charges for meal and activity are unexpectedly HIGH!!

 
Hotel

  Facilities 2
  Ambience 2
  Service 3
  Location 1
  Value for Money 2
 
Room

  Bed 3
  Cleanliness 3
  Room Size 3
  Amenities 3
   

Recommendation:  by Keith Brown
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Trudinger
 

We were dissappointed by the quality of the restaurants and food, particularly the buffet breakfast.

 
Hotel

  Facilities 4
  Ambience 3
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Nathalee Prakash
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by Entwistle
 

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 5
  Room Size 5
  Amenities 5
   

 
 

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