Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
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Neutral
91 to 100 Bintan Lagoon Resort Reviews
5
4
3
2
Insects found on the bed bit some of us.
My wife and I saw a waitress put a dropped spoon back in the cutlery tray, while she was laying them. We were taken aback. Service is very good but cleanliness and hygiene are also important. Floor feels sticky. Not sure if the housekeeper mop the floor because we take off our shoes once entering the room.
It would be good if there are more leisure activities within the hotel, like a bowling alley and a cinema. Almost everything in the room was wonderful. We got our welcome fruit basket a day late, but it was alright. It would be great if we have more hangers, though. We were glad to find Euro Fixtures in the room, but unfortunately, the tv did not have ESPN-Sports, so the fixtures were of no use as we could not watch the games.
need to improve facility, increase more games, update KTV song.... for those shampoo should use better brand due to the exciting was quite dry....txs..
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