Intro
Curious to see what guests who have stayed in Bintan Lagoon Resort think about it? Read what guests who booked through HolidayCity have said about Bintan Lagoon Resort. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
Relaxing pure
4
5
Three times now i visited this hotel. Located in a beautiful surrounding I could relax from the daily work stress. I always come back to this location when I visit my partner in Singapore. We have very memerable moments here. Thanks to all the people involved making this hotel to one of my favourites around the world.
A great few days relaxing in the sunshine!
3
We went over to Bintan for a few days whilst visiting Singapore. The hotel bus collected us from the ferry terminal and was very efficient. The hotel is in an isolated location and we spent our whole time in the hotel complex, but this was fine as we wanted a few days away from hussle and bustle! Our room was very well appointed and comfortable. The staff were exceptionally attentive and the restaurant service was good. The value for money was excellent. Whilst we were there some rooms were being updated but this did not interfere with our stay as we were located away from the work. The pool area is nice, quiet and relaxing.
Bintan Lagoon Resort...
Myself, my wife and 4 year old daughter stayed for 3 nights in August. The room was large and clean and the housekeeping staff efficient. Facilities on the resort were good for adults but they should have a playground for youger children. Swimming pool was fine and the beach clean. Restaurants were good with plenty of choice and the room service was quick and efficient. All too soon it was time to go but for sure I would recommend this resort.
Great for relaxation. Staff were friendly and excellent in service. Facilities for rental is a bit on the high but recreation club facilities were good enough for entertainment. Buggy usage was quite a novelty and thoughtful arrangement for villa guests to travel around the areas.
2
the rooms are comfortable and good size hotel facilities very good
Bintan Lagoon Resort
1
Overall, I think the holiday experience in Bintan Lagoon Resort is below expectation. It is not a good value for money to visit Bintan and stay at Bintan Lagoon Resort during December. First of all, December is the monsoon season and so all water sports during our vist were cancelled. Not only that, the Elephant Farm we planned to visit was closed during that time too. So, our plan to ride the elephants into the bush was forced to cancel too. Secondly, we joined the Mangrove Trip and went to the Psar Olieh Olieh shopping mall. The Mangrove Trip was just average but the Psar Olieh Olieh shopping malll was so small with almost nothing there to buy. The only thing that I would say good would be the spa and massage treatment in the hotel. I spent S$340 for a 3 hours 30 min treatment. It was very relaxing. Separately, the massage by the beach was also good too. However, despite the good spa and massage experience I had, my husband who did not like spa would be able to quote any one thing that is memorable. Due to the design of this template, I must fill in an answer for the question of "what kind of stay do you think this hotel is good for". So, I gave "families" as the answer but if there were an answer of "nothing" or "do not recommend it for any kind of stay", I would definitely go for this kind of answer. I will not recommend friends to go to Bintan during monsoon season or stay at Bintan Lagood Resort which was quite old and worn out. For the hotel room rate and meal bills we spent, I think this hotel has over-charged the price. I stayed at Singapore before and after the Bintan trip and the hotel at the same rate was so much better in terms of environment, facilities and staff service. If I compare the money we spent in Bintan vs our previous trips to resort islands in Thailand/Malaysia, I can say that the Bintan trip is not a good value for money option for resort stay especially during December time.
The hotel was nice and atmosphere quite ok but too noisy. Impossible to sleep as loads of kids were screaming early in the morning ... I would recommend it only to families, but not for couples who want to enjoy a chill out WE!
This hotel is very nice, the food is a little bite to expansive but the new renoveted rooms are wonderfull.
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