Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
11 to 20 Berjaya Times Square Hotel Reviews
3
5
4
The services are not efficent. The suites are very excellent. We are very please with it. excepts the services are not efficient enough. One of the air-con not working in one of the suite. we have to shift to another room. very incovenient...
2
1
I do not call this 5 star hotel service. the service is way below expected standard. air-con did not work the 1st night. It was worst than a sauna. Next day they changed the room. However, I am upset I had to pay for 1st night. It should have been FOC.
kitchen should not be left empty. instead basic utensils (i.e plate, dishwashing liquid)should be provided.
it is just NICE one. I like it. i like mostly in your rooms that they are spacious and complete. i just have one thing to say that you add some utilitties,e.g. microwave so that the parent can warm up some meal for the kids.
Since there're two families, the price for the double rooms suite is ok. But not for the single room suit. It's quite expensive. And also, the hotel should provide another 2 free breakfast for adults for the double rooms. Do take note of this. Anyway I love to stay here because the LRT station is just outside the hotel, easier for us to get around. And also the swimming pool is great. Overall we enjoyed our stay there. The apartment is clean and spacious. We enjoyed the views from our 32nd floor where the trains passing by and the faraway mountains.
Although it was mentioned that there is indoor spa, there wasn't one available. Water is too cold in the swimming pool, can it be improve with thermo-control to adjust the water temperature? The bed and sheets were excellent!. But the expected size for a suite is below standard because it was overall cramp in terms of space design. Majority of the room space was taken up by the passage way from the door leading to the sitting room. There isn't much interconnection between bedroom and this area.
The service was very poor. The furnishings were off poor quality and in need of repair. Example:
Poor Kitchen utensils, etc
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