Intro
Curious to see what guests who have stayed in Bentley Suites think about it? Read what guests who booked through HolidayCity have said about Bentley Suites. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
March 2009
4
5
Clean, comfortable, quiet and good value. The hotel is in an excellent location if visiting Parliament Houses (new and old), NGA, the Portrait Gallery and other nearby attractions. It is also close to good restaurants at Manuka and Kingston and cycling routes. I can highly recommend a stay.
road noise
3
2
HI there We enjoyed our stay, however the noise of the road was unpleasant as we preferred to open the windows than have the airconditioning on. If we stayed again, we would be requesting a unit away from Canberra avenue. Otherwise it was a very good accommodation regards Margaret
The overall service has been very good. The rooms were enough for our stay, as we didn't come there to live in the room. We had to pass most of our times on site-seeing. On the otherhand we were unhappy when we saw the bed linen were not changed for the second day. The TV set is not to the standard of the Hotel and for the amount paid per day,ie, as compared to our experience in other places. In addition, there was no DVD player( which is cheaper now a days) in the room because of which we had some problems with our child who wanted to watch her favourite songs and movies. Instead, we found an old VHS player for which we were not prepared. Other than that, we were extremely happy and had enjoyed the tranquility of the Hotel. We would like to come again in future.
simple check in, great location and helpful, friendly staff.I would stay here again.
showing age
We have stayed at the Bentley Suites on numerours occassions and really cant fault it. But on this occassion we noticed that the Bentley is showing its age. The towels that were once thick and lushes are now thin and dowdy, the room furniture is also showing age. But we must congratulate you on your staff - still amongst the best in Canberra - they are faultless. Also good to see that the Gym is being well maintained, but again some equipment is showing age.
Location and complex excellent, however, I donnt think I would stay here again due to constant noise from stairwell and adjoining apartments all night long.. Beautiful large apartment and balcony lighting was a little on the dark side.
1
Location was very poor for anyone wanting to be near city center. Also, the fact that there was no elevator nor nay porterage service was unacceptable. Four of us were all over 65, and one was 76 years of age -- too old to be carrying suitcaes of 20-30 kg up a flight of stairs.
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