Clean, comfortable, quiet and good value. The hotel is in an excellent location if visiting Parliament Houses (new and old), NGA, the Portrait Gallery and other nearby attractions. It is also close to good restaurants at Manuka and Kingston and cycling routes. I can highly recommend a stay.

HI there

We enjoyed our stay, however the noise of the road was unpleasant as we preferred to open the windows than have the airconditioning on. If we stayed again, we would be requesting a unit away from Canberra avenue.

Otherwise it was a very good accommodation

regards
Margaret

The overall service has been very good. The rooms were enough for our stay, as we didn't come there to live in the room. We had to pass most of our times on site-seeing. On the otherhand we were unhappy when we saw the bed linen were not changed for the second day. The TV set is not to the standard of the Hotel and for the amount paid per day,ie, as compared to our experience in other places. In addition, there was no DVD player( which is cheaper now a days) in the room because of which we had some problems with our child who wanted to watch her favourite songs and movies. Instead, we found an old VHS player for which we were not prepared. Other than that, we were extremely happy and had enjoyed the tranquility of the Hotel. We would like to come again in future.

simple check in, great location and helpful, friendly staff.I would stay here again.

We have stayed at the Bentley Suites on numerours occassions and really cant fault it. But on this occassion we noticed that the Bentley is showing its age. The towels that were once thick and lushes are now thin and dowdy, the room furniture is also showing age.
But we must congratulate you on your staff - still amongst the best in Canberra - they are faultless.
Also good to see that the Gym is being well maintained, but again some equipment is showing age.

Location and complex excellent, however, I donnt think I would stay here again due to constant noise from stairwell and adjoining apartments all night long.. Beautiful large apartment and balcony lighting was a little on the dark side.

Location was very poor for anyone wanting to be near city center. Also, the fact that there was no elevator nor nay porterage service was unacceptable. Four of us were all over 65, and one was 76 years of age -- too old to be carrying suitcaes of 20-30 kg up a flight of stairs.

The Bentley is considered "home away from home" for us. Our daughter attends school in Canberra and we also conduct business in Canberra where we need a room more than just a hotel room. The Bentley suites, with their very efficient front counter staff, make it a pleasure to stay ... that is why we always stay at the Bentley when we visit Canberra.

Not all electrical outlets worked; telephone not in good condition; curtains not in good condition.