Introduction


 
Overall Ratings by 45 Reviewers is:  4.1 
 
Recommended: 39 Not Recommended: 2 Neutral: 4
 

Hotel Ratings (out of 5)


3.7  Facilities 3.9  Location
4  Ambience 4  Service
4.2  Value for Money    

Room Ratings (out of 5)


4.2  Bed 4.3  Room Size
4.3  Cleanliness 4.1  Amenities
 

31 to 45 Bay Village Tropical Retreat Cairns Reviews


 

Recommendation:  by Tim Rayner
 

Booking was a liitle confised. Listed as a "Double/Twin Room" - I wanted a Double room.

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 5
 
Room

  Bed 3
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Satya Patel
 

My room had ants all over it. When I asked for another room, my request was refused. Instead they sprayed everything with a pesticide, and I spent my last days in a room that smelled like awful chemicals.

 
Hotel

  Facilities 3
  Ambience 3
  Service 1
  Location 1
  Value for Money 2
 
Room

  Bed 3
  Cleanliness 1
  Room Size 5
  Amenities 4
   

Recommendation:  by Karen Codling
 

nice friendly staff, rapid airport pick up service. We only stayed one night but it was very pleasant. Attractive, large room. Nothing fancy but perfectly nice

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 5
  Amenities 4
   

Recommendation:  by Howard F. Merrick
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by JANE HAYLOCK
 

On departure staff told us about the shuttle to the airport we appreciated this as we had large cases. We did have a neighbour in next apartment robbed but they had left their front door unlocked. It caused some excitement and we were very careful about security from then on. We had a broken light in bedroom it simply fell out, the receptionist (female) was not very polite when I reported it as she said all rooms are checked on day of arrivals. However, my husband was just watching tv and heard an odd sound and on investigating, there it was hanging out of the ceiling. It was fixed later that day so all ended well.

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 5
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Andrew Butcher
 

Glass in the shower door had a crack in it and was possible to cut yourself.

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Peter Friswell
 

What a great hotel with fanatastic people who try their hardest to make your stay special. I highly recommend this hotel for any traveller who values; comfort, friendliness, value for money and good food.

 
Hotel

  Facilities 2
  Ambience 5
  Service 3
  Location 3
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Bruce Warren
 

Attached restaraunt was excellent.

 
Hotel

  Facilities 4
  Ambience 4
  Service 5
  Location 5
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 5
  Amenities 5
   

Recommendation:  by Anthony Bapty
 

Restaurant was excellent and all of the staff were friendly & helpful. the toilet door was broken & locked you in if you closed it - not ideal when travelling with a 3 year old!!

 
Hotel

  Facilities 5
  Ambience 4
  Service 5
  Location 4
  Value for Money 4
 
Room

  Bed 3
  Cleanliness 4
  Room Size 4
  Amenities 4
   

Recommendation:  by Nancy So
 

We would like to say "thank you" to Martina for her courtesy and professional services on the day we arrived.

 
Hotel

  Facilities 3
  Ambience 3
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 4
  Cleanliness 4
  Room Size 4
  Amenities 3
   

Recommendation:  by Maureen Preston
 

Airport connection excellent service but would benefit from someone who is able to lift luggage. Shower room would benefit from an extractor fan.

 
Hotel

  Facilities 3
  Ambience 3
  Service 3
  Location 3
  Value for Money 3
 
Room

  Bed 5
  Cleanliness 5
  Room Size 4
  Amenities 4
   

Recommendation:  by KAZUO KASHIWAYA
 

 
Hotel

  Facilities 5
  Ambience 4
  Service 3
  Location 3
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Kip Gupta
 

 
Hotel

  Facilities 4
  Ambience 4
  Service 4
  Location 4
  Value for Money 4
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

Recommendation:  by Manon van Buuren
 

Although only a cot was requested for our toddler, both a cot and a bed were provided, so we could choose.

 
Hotel

  Facilities 3
  Ambience 4
  Service 4
  Location 3
  Value for Money 5
 
Room

  Bed 4
  Cleanliness 5
  Room Size 5
  Amenities 4
   

Recommendation:  by Wiseman
 

Excellent rooms, in an apartment, and very good service all round

 
Hotel

  Facilities 5
  Ambience 5
  Service 5
  Location 5
  Value for Money 5
 
Room

  Bed 5
  Cleanliness 5
  Room Size 5
  Amenities 5
   

 
 

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