Thanks for giving me a chance to let you know my views on your hotel. Well I have stayed with you under the previous management few times and I was very happy and pleased with the service I got then, and I have recommended a number of my freinds and ...
Auckland City Oaks, formerly Oaks On Hobson, is quality affordable accommodation that is located in the heart of Auckland beautiful CBD.
Auckland City Oaks has a mixture of Studio, One and Two Bedroom Family apartments that are all equipped with full kitchens, laundry and high speed internet access. The serviced apartments have rooms that are suitable for any budgets and in the process have been endorsed by QualMark as being of a 4.5 Star Standard.
Further, all the rooms come with free continental breakfast, air-conditioning and double glazing that offers the perfect nights sleep! If you require car parking, Auckland City Oaks has it on-site, secure and with a valet service at a charge of $20 per night. Please note that limited spaces are available so pre-booking is essential.
Room Facilities |
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- Air Conditioning
- Direct Dial Telephone
- Television
- Private Bathroom
- Hair Dryer
- Private Balcony
- Laundry Facilities
- Ironing Equipment
- DVD & CD Player
- Self Catering (Full Kitchen)
- Tea/Coffee Making Facilities
- Fax / Modem Telephone Line
- High Speed Internet Connection
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Hotel Facilities |
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- Lift
- Babysitting Service
- Concierge Service
- Non-Smoking Floors
- Tour Booking Service
- Handicapped Facilities
- Baby Cot (On Request)
- 24-Hour Reception Counter
- Daily / Weekly Room Service
- Laundry & Dry Cleaning Service
- Security Undercover Car Parking (Chargeable)
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Auckland City Oaks
Location Map
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Auckland City Oaks positioned in the heart of Auckland City and located at 188 Hobson Street. Guests will enjoy short walks to neighbouring parks, cinemas, local theatres, gyms, cafes and great nightl..
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Hotel Policy
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Check-in time 1400hrs |
Check-out time 1000hrs
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Guest Review
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| Average Ratings by 12 Guest(s): |
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Most helpful favourable Auckland City Oaks
reviews by Holidaycity.com guests
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Most helpful critical Auckland City Oaks
reviews by Holidaycity.com guests
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Recommendation:   By Mr.Emmanuel Pratap  Australia Thanks for giving me a chance to let you know my views on your hotel. Well i have stayed with you under the previous management few times and i was very happy and pleased with the service i got then, and i have recommended a number of my freinds and ... family to stay with you in the past.
on my first day i was very disappointed when i called the reception to tell them that the hot water jug and the microwave oven was not working, the guy who answered the phone said, easy, no worries we weill sort it out, this was about 4 pm when i wanted to have some tea, then i called again at 6 30 pm, and this time a lady answered the phone and she said she will send someone to have a look, no one came until after 8 15 pm when an attendent came to give me my b fast for the next day, i told him the problem and he fixed it in an instant, i asked him if someone had highlighted this to him earlier and to my amazement he said no, he opened the fuse box and fixed the problem, meanwhile i went without tea. I would have expected that this basic service was available for me.
secondly the washing machine was very difficult to work out for me, been an educated person i feel i should be intelligent enough to work that out but i couldnt, so i did not do my washing, i did place my the washing powder and my clothes in but had no clue as to how to operate it. i didnt bother calling reception to ask about this as i got no where with them that same day with my first issue.
thirdly at checkout there was an australian lady citing that her car was broken into and that the hotel had assured sercure parking, this i found ineteresting how your staff dealt with this, they need inter and intra personal skills to manage difficult situation, the lady was irate and the attitude of the staff at reception was it was not their problem, i found that rather shocking and felt sorry for your guest who claimed that she will have to pay $1500 to fix the problem with car that was allegedly vandalised.
finally may i say, you go to room and go into the mid bedroom and see if you can hear a buzzing noise coming from the ceiling, itried to slepp in that room without success.
i wish you all the best.
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