Service at for breakfasts was very good, good breakfast spread too, has variety of food to choose from. however, i was very disappointed at check-in time. the non-local girls were slow, don't seem to know what they were doing, don't quite understand
... even when i spoke english or malay and attended to others who came after me!! the local manager (an indian lady) tried very hard to make guest feel welcome & comfortable despite having to wait our room to be ready as guests had checked out late and the hotel was very booked. . Room is great, however didn't feel secure as the ancasa flr was has a corridor outside our window. i didn't realise ancase flr is on a low flr, not specified in the booking information. i would have preferred a higher flr as i've stayed once before the hotel changed its name.