Intro
Curious to see what guests who have stayed in Best Western Acacia Court Hotel Cairns think about it? Read what guests who booked through HolidayCity have said about Best Western Acacia Court Hotel Cairns. We also have reviews by visitors who have visited the hotel (not necessarily through HolidayCity).
Ratings
Average Rating out of 5
Facilities
Bed
Ambience
Cleanliness
Service
Room Size
Location
Amenities
Value for Money
Number of Reviewers Who...
Recommend
Do not Recommend
Neutral
Reviews
5
4
3
Room was made up very late in the day (after 4:00 p.m.)for at least two of the days I was there.
Acacia Court Critique
2
1
The hotel does not have broadband which Best Western normally provide and that is why I booked it - said it had internet access on the web site. The hotel is too far away from the centre of Cairns. Although the address is the Esplanade there is no Best Western sign on the front of the hotel - it is at the back where the car park is situated. As a result I had some difficulty finding the hotel.
The room was a dirty and the hotel is run-down.
Staff very helpful and friendly. We only had breakfast in the hotel and this was very good and good value for money. Air conditioning unit was very noisy and could not be left on at night. Milk in fridge was not replenished when used. Towels in bathroom had holes in them. Room generally was looking a bit tired and could do with decorating, i.e. carpet was stained in places.
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