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Advantages
HolidayCity’s continuous
success is due to several outstanding features we offer to our global
customers on our websites:
Attractive discounted rates
At HolidayCity, we offer
attractive discounted rates on a variety of accommodations. This is made
possible through the preferential rates offered by our hotel partners
that are directly passed on to our customers.
HolidayCity is a fast and easy way to book accommodation online
We make it fast and we make
it easy! With only a few clicks, our customers can make their
accommodation choices, and reserve and confirm their rooms on their
chosen dates, and at their preferred rates. They receive instant
feedback on their booking status, eliminating any waiting period which
makes last-minute travelling arrangement a feasible option.
Payment
is made directly to the hotels
Our customers are not
required to make any form of payment online directly to HolidayCity. This is to ensure their security
and ease their worries about conducting online transactions,
particularly for first-time users.
Payment arrangement is
subject to the terms and condition of each respective hotel. Please go to
Help for
more details.
Wide
variety of accommodation choices in more than 800
locations
At HolidayCity, travellers
are spoilt for choice. With over 14,000 hotels in more than 800 locations,
they have the freedom to choose from a variety of accommodations to suit their budget and preference. From 5-star hotels in busy
cosmopolitans to intimate resorts in exotic locations, they would find
them all at HolidayCity.
Free
reservation service with complete freedom to manage bookings
Our service is free! There
is no fee imposed to utilise our system and furthermore, our customers
will be assigned their very own personal account to manage their
bookings. They are able to make changes, cancellations or further
bookings anytime, anywhere. Complete freedom is theirs at no cost.
Please note that the room
rates and availability are subject to the terms and conditions of each
respective hotel.
No membership required
Our customers do not need to
sign up as a member to use our facilities. They only need to fill in
their personal details once to facilitate any future bookings. They are
guaranteed of a speedy booking process the next time they use our
services.
Assistance
from professional and helpful Customer Service
Officers
Our Customer Service
Officers are available to attend to any inquiry from the customers. They
can call, email or fax their queries and the relevant response would be
sent to them in the shortest time possible. HolidayCity has also
introduced an ‘online chat’ facility on our websites where customers can
interact with our officers in real-time.
Guest
Reviews
The ‘Guest Review’ section
contains feedback from our customers on the hotels’ facilities,
ambience, service, location, value for money, and other general
comments. There is also an average rating list for the respective hotel
as a useful guide for potential customers. They are assured of unbiased
opinion and reviews from other fellow travellers.
To
start browsing HolidayCity's many accommodation options, click
Where to Stay.
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